- Report: #1355513
Complaint Review: Apollo Gate Operator - San Antonio Texas
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Author Not Confirmed
Why?
Apollo Gate Operator
12625 Wetmore Rd #218, San Antonio, 78247 Texas, USA
Web:
https://apollogateopeners.com/store/apollo-1500-swing-gate-operator-package.html?gclid=CMiAv4WdidICF
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Apollo Gate Operator Poor Product and bad Service San Antonio Texas
I had an Apollo Gate Opener installed 3 years ago. It has been worked on 30 times and the mother board replaced 3 times. It was worked on 1 week ago and 3 weeks ago. They did a software upgrade. It is completely down and will not work. Smells like it is burn up, same thing happened 2 years ago when they replaced it the first time. I have had two different installers work on it and it continued to have same problem. Work work for 1-2 weeks and then they would press the learn button and it would work for 1-2 weeks and then have the same problem. Besides the board burning out the Left gate would eventually start opening and closing real slow. Right gate worked fine. Press learn button and it would work for 1-2 weeks. Each time the installer would call Apollo, they would say it was a lightning problem. Since that could not be the problem because we haven't had a storm since the board was last worked on. Only one time did the problem happen after a storm. The other 29 times there had not been a storm for weeks or sometime months.
