We purchased a car from them in August and they told us the only way to approve the financing is if they included a payoff on an old auto loan for a car that had been totaled, we owed $5,000. They added that amount to the $6000 we paid for the car , loan now $11,000. Three months later and they have NOT paid off the old loan amount off and are ducking our phone calls as we are trying to figure out what happened to the $5000, the new finance company said the dealer was given the funds and it was their responsibility to send the payoff to the old finance company...never happened, so where is the mone??I spk to the Office of Financial regulation and they said this is absolutely fraudulant and they had me file a complaint and said they could potentially have their license revoked and also be fined