Report: #1120631

Complaint Review: ARK FLOORS INTERNATIONAL - South El Monte California

2 Updates & Rebuttals

Reported By:

Kristina - Studio city, California,

Submitted:

Updated:

Author Not Confirmed

Why?

ARK FLOORS INTERNATIONAL

ARK Floors 11119 Rush St. South El Monte, 1733 California, USA

Phone:

1-800-918-6188

Web:

ark-floors.com

Categories:

Building Products, Building Services

Tell us has your experience with this business or person been good?

They’re awesome! (0) Super Helpful (0) They’re not great but not a Ripoff (0) Total Ripoff (0)

ARK FLOORS INTERNATIONAL WORST FLOORING MATERIAL EVER !!!! Be aware Very Poor quality !!! No certification !!! Ira Letkowitz CEO for ark and Justin Hernandez Regional Sales Manager for ARK are refusing to acknowledge warranty for defected Hickory ark flooring. South El Monte California

*General Comment: We have the same problem

*Author of original report: Done with arc

Report Attachments

another retailer with a sample of checking on the floor.

SAMPLE from the local retailer of ARK flooring ( of couse it looks that way after we purchase otherwise NO way we would spent a money for that

We did purchased Hickory ark flooring back in November 2012 After a 3 month of installation it shows severe checking and cracking, The all floor needs to be replaced all over the house. We did spoke to Ira Letkowitz CEO and Justin Hernandez Regional Sales Manager, there is no reasonable resolution was offered. Manufacture and distributor are refusing to acknowledge warranty and replace it. Also, they refuse to provide copy of sertifications for the produact. BE aware, you may have same problem by purchasing cheap CHINA flooring material. We will be taking legal actions, please contact us if you have problems with ARK flooring. POOR PRODUCT VERY DISAPOINTEDD !!!!

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2 Updates & Rebuttals

Done with arc

#2Author of original report

Sun, February 05, 2017

Legally we settled

Genevieve

Illinois,
USA

We have the same problem

#3General Comment

Sun, February 05, 2017

Hello,

I know you posted 2014. We purchased ark floors too and its awful. What is your status with the legal action? I would like to do the same thing. The foors are tragic for what we paid. So sad.

Reports & Rebuttal