- Report: #318031
Complaint Review: ARS National - Escondido California
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Author Confirmed
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ARS National
Po Box 469046 Escondido, 92046 California, U.S.A.
Phone:
877-3333880
Web:
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ARS National Lying Cheating Thieves lies debiting accounts no permission thievery stealing robery Escondido, California
ARS national had a debt of mine that I incurred before becoming desperately ill. I ate grain from China. It was poisoned. When I recovered enough I got a job and started trying to pay the debt. I told them I could make a payment of $100. And that I could make a payment of the same each month. They automatically debited my account for 3 months. But I had only authorized one payment. I called the first month and said I had the money. They accepted a payment. But they didn't tell me I had already payed without my knowlege or permission. I was told that might be an accident. So on the 15th of the next month I waited to see if they stole more money without my permission, knowing I still had to make a payment. They did. Finally I was told to call them and "discuss it". So I did. They claimed that I had "authorized" three payments of $100. I told them that I had never authorized three payments. I had just agreed to pay them. Not the same thing. Nor had I or anyone else said that I was comitting to having my money withdrawn without my permission for 3 months in a row. I told them they didn't have my permission to deduct money from my accounts without my express permission. They said all calls are recorded. I said "GOOD! Cause I'll get that recording!" I then called and spoke with my mother's attorney as I'm just getting back on my feet. They said I should ask for an address, change my account numbers and send them a money order. I called and asked for an address. The man didn't respond with an address. He tried to tell me that he had permission to take my money. I told him he had no such permission at any time for any reason. He told me I should send a money order according to the letter he was going to send me.
What a lying stealing bunch of thieves!!!
Keith
Idabel, Oklahoma
U.S.A.
What a lying stealing bunch of thieves!!!
Keith
Idabel, Oklahoma
U.S.A.
1 Updates & Rebuttals
Rory
Jacksonville,Florida,
U.S.A.
Another Side Of the Story
#2UPDATE Employee
Thu, April 17, 2008
I actually spoke with this individual and he was referring to me when speaking about the person he spoke with. This gentleman called in and immediately started screaming that his account was debited without his authorization (which I would be very upset as well if this happen). However, why would the company do three transactions of $100 on his account when the only person that would benefit by setting that up would only gain about $2 in commission from the transaction? Also, another reason why it just seems very fishy to me to that he says that a transaction that took place a month earlier was not authorized and neither was one that had just taken place. Why wait close to a month to call us if you were having unauthorized transactions on your account. Again, just seemed very odd. Never the less, I removed any further transactions from his account. After being disconnected from this gentlemen, he then called back no more than 2-3 minutes later saying he called up his attorney and his attorney said he should just keep paying the bill but by money order and make sure no more transactions go through is account. Again, this makes absolutely no sense because you speak with some one that quickly about this issue and when told that all our calls are recorded and that I will look into the recording as to what actually transpired between the account representative and this gentleman, he automatically changes his tone and decides to start sending payments again? I am not going to sit here and say I was absolutely nice to this gentleman. Although, I try to be as nice as possible to every one I speak with because that is how I would like to be treated and I have an ex-military background in which you should show respect, some people just have to get a reality check. This person knows they set up all the transactions and if they would like to call back in and listen to them, I will request a copy. Thanks 800-909-9095
