- Report: #721905
Complaint Review: Asko - Plano, TX 75094-0609 Internet
Reported By:
Ike -
Chestnut Hill, Massachusetts, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Asko
P.O. Box 940609 Plano, TX 75094-0609, Internet, United States of America
Phone:
(866) 223-5549
Web:
www.askousa.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Asko Asko USA, Asko's mis-guided policies make it difficult for handy people to fix their Asko appliances, Internet
If you are a handy person, and like to fix your own equipment when you can, before you purchase any Asko appliance you should be aware that:
1) Nobody but an authorized service agent can get a copy of a service manual
2) If you order parts from Asko and you are not an authorized service agent the part comes without a warranty
3) You will not be able to get any assistance from Asko in the diagnosis of a repair problem
4) You will not be able to get any assistance from Asko in terms of information which might assist you in performing a repair.
In other words, every repair will be unnecessarily expensive unless you are able to take complete responsibility for performing it on your own without any assistance from them.
1) Nobody but an authorized service agent can get a copy of a service manual
2) If you order parts from Asko and you are not an authorized service agent the part comes without a warranty
3) You will not be able to get any assistance from Asko in the diagnosis of a repair problem
4) You will not be able to get any assistance from Asko in terms of information which might assist you in performing a repair.
In other words, every repair will be unnecessarily expensive unless you are able to take complete responsibility for performing it on your own without any assistance from them.
1 Updates & Rebuttals
ASKO Appliances
Plano,Texas,
USA
ASKO Appliances 24/7 Customer Care
#2UPDATE Employee
Thu, September 22, 2011
ASKO's has a USA based customer call center open 24 hours a day, 7 days a week. We encourage all customers to contact us to discuss potential solutions to their concerns. 1-800-898-1879.
