- Report: #417801
Complaint Review: Auctioninn - Lancaster Pennsylvania
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Auctioninn
241 West Lemon St Lancaster, Pennsylvania, U.S.A.
Phone:
888-868-4346
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Auctioninn - AuctionInn Beware of Scam Used Not Working Electronics Lancaster Pennsylvania
Please beware of AuctionInn on Ebay. They sell used electronics amongst other things on consignment. In my case I bought an item that was marked as follows:
Condition: Good physical condition with normal signs of wear from use. Does not include remote.
Testing: Powers on; no further testing done. Comes from a working environment.
Now reading that I would guess that most of you would assume the device works. Further to that there is a picture of the display that reads "Standby".
When I received the unit it did power on but it never displays the words "Standby" it just displays "Booting" and just stays there hung up.
It obviusly does not work.
When I asked for a refund or exchange they said the following:
Dear XXXXX
Hello,
We are sorry for the issues you are having but, this item, is sold as is and we are unable to issue a replacement.
Auction Inn Customer Service
- auctioninn
As you can see they hang their hats on this little disclaimer they have near the bottom left hand of their ebay store that says:
Disclaimer:
AUCTION INN IS NOT THE OWNER OR SELLER OF THESE GOODS, BUT MERELY ACTING ON BEHALF OF THE SELLER TO FACILITATE THE SALE OF THE GOODS BY HOLDING THE GOODS UNTIL SUCH TIME AS A SALE IS COMPLETED AND THE GOODS ARE SHIPPED TO THE BUYER.
THE ITEMS BEING SOLD IN THIS LISTING ARE SOLD "AS IS". AUCTION INN WARRANTIES AND REPRESENTS ONLY THAT THE GOODS ARE AS THEY ARE DESCRIBED IN THE ABOVE LISTING. WE WILL ACCEPT RETURNS OF THE GOODS ONLY IF THEY FAIL TO MEET THE DESCRIPTIONS ABOVE. AUCTION INN SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
What this says though is, we will describe and sell anything we want and if it doesn't work Oh well.
Now that being said, it is clear that they went to a bit of trouble turning this on, copying and pasting all of the Tech Specs taking a picture of the display (which as it turns out was not the actual display) for this and creating an ebay ad knowing it doesn't really work then just printing the words " Powered On" "Comes from a working Envirnoment" deceiving (Knowingly or unknowingly) potential buys wit the bailout being their scam little disclaimer. As most of you know almost all electronics on Ebay that are not working say in the ad TAG LINE itself AS-IS meaning its broke and we know it and we want you to know so we will put it out front. AuctionIn obviously didn't do that and since they have a 99.5 % rating they figure they will just bury my bad rating in amongst the 14,000 good ratings and hope they never lose a sale beacuse of it. Check out all the other complaints on there I Summaraized them for you:
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beaware; the condition of the items may be doubtful! Buyer: alcor101 ( 7 ) Jan-11-09 06:49
Reply by auctioninn (Jan-12-09 06:49):
We sold this item "as is", no condition guarenteed. He bought 3, one was bad.
in answering my question misled me into believeing the unit (JUNK) is working
------------------------------------------
Buyer: alcor101 ( 7 ) Jan-11-09 06:43
Reply by auctioninn (Jan-12-09 06:57):
Sold "as is", item powered on & no further testing was conducted
--------------------------------------------
No Communication from seller at all!! BUYERS BEWARE I contacted ebay to resolve
-----------------------------------------------
I will never buy from these guys again- sold me a broken phone I can't return! Buyer: metalmadeleine ( 6 ) Dec-12-08 19:51
Vintage 80s Black Domino Swatch Twin Phone Deluxe NIB (#300259771193
----------------------------------------------
Have not received item. Poor communication. Buyer: keepupthepace ( 57) Nov-30-08 12:52
NEW Wilton Armetale Flutes & Pearls Pewter Dish Tray (#220295576117)
----------------------------------------------
I was charged for this item and STILL have not recieved. When I placed the order Buyer: tburkedoyle ( 7 ) Sep-23-08 05:36
Reply by auctioninn (Sep-29-08 13:26):
ITEM IS ON BACKORDER BUYER CHOSE TO WAIT UNTIL BACK INSTOCK REFUND OFFERED
-----------------------------------------------
received repaired figurines, email and phone message left went unanswered Buyer: firegirl70 ( 1055) Sep-21-08 17:30
Reply by auctioninn (Sep-29-08 13:27):
REQUESTED DAMAGED PHOTO FROM BUYER WITH NO RESPONSE
Next Time Auction in, make it clear that it is an as is for Parts Only item like everyone else does. Saying " Powers on...comes from a working Environment" is deceptive to say the least.
Remember: Items that work, come from a working environment.
I have some land in Florida I'd like to sell also, wink wink.
Mad Ebayer
Cyberspace
U.S.A.
Condition: Good physical condition with normal signs of wear from use. Does not include remote.
Testing: Powers on; no further testing done. Comes from a working environment.
Now reading that I would guess that most of you would assume the device works. Further to that there is a picture of the display that reads "Standby".
When I received the unit it did power on but it never displays the words "Standby" it just displays "Booting" and just stays there hung up.
It obviusly does not work.
When I asked for a refund or exchange they said the following:
Dear XXXXX
Hello,
We are sorry for the issues you are having but, this item, is sold as is and we are unable to issue a replacement.
Auction Inn Customer Service
- auctioninn
As you can see they hang their hats on this little disclaimer they have near the bottom left hand of their ebay store that says:
Disclaimer:
AUCTION INN IS NOT THE OWNER OR SELLER OF THESE GOODS, BUT MERELY ACTING ON BEHALF OF THE SELLER TO FACILITATE THE SALE OF THE GOODS BY HOLDING THE GOODS UNTIL SUCH TIME AS A SALE IS COMPLETED AND THE GOODS ARE SHIPPED TO THE BUYER.
THE ITEMS BEING SOLD IN THIS LISTING ARE SOLD "AS IS". AUCTION INN WARRANTIES AND REPRESENTS ONLY THAT THE GOODS ARE AS THEY ARE DESCRIBED IN THE ABOVE LISTING. WE WILL ACCEPT RETURNS OF THE GOODS ONLY IF THEY FAIL TO MEET THE DESCRIPTIONS ABOVE. AUCTION INN SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
What this says though is, we will describe and sell anything we want and if it doesn't work Oh well.
Now that being said, it is clear that they went to a bit of trouble turning this on, copying and pasting all of the Tech Specs taking a picture of the display (which as it turns out was not the actual display) for this and creating an ebay ad knowing it doesn't really work then just printing the words " Powered On" "Comes from a working Envirnoment" deceiving (Knowingly or unknowingly) potential buys wit the bailout being their scam little disclaimer. As most of you know almost all electronics on Ebay that are not working say in the ad TAG LINE itself AS-IS meaning its broke and we know it and we want you to know so we will put it out front. AuctionIn obviously didn't do that and since they have a 99.5 % rating they figure they will just bury my bad rating in amongst the 14,000 good ratings and hope they never lose a sale beacuse of it. Check out all the other complaints on there I Summaraized them for you:
-----------------------------------------------------
beaware; the condition of the items may be doubtful! Buyer: alcor101 ( 7 ) Jan-11-09 06:49
Reply by auctioninn (Jan-12-09 06:49):
We sold this item "as is", no condition guarenteed. He bought 3, one was bad.
in answering my question misled me into believeing the unit (JUNK) is working
------------------------------------------
Buyer: alcor101 ( 7 ) Jan-11-09 06:43
Reply by auctioninn (Jan-12-09 06:57):
Sold "as is", item powered on & no further testing was conducted
--------------------------------------------
No Communication from seller at all!! BUYERS BEWARE I contacted ebay to resolve
-----------------------------------------------
I will never buy from these guys again- sold me a broken phone I can't return! Buyer: metalmadeleine ( 6 ) Dec-12-08 19:51
Vintage 80s Black Domino Swatch Twin Phone Deluxe NIB (#300259771193
----------------------------------------------
Have not received item. Poor communication. Buyer: keepupthepace ( 57) Nov-30-08 12:52
NEW Wilton Armetale Flutes & Pearls Pewter Dish Tray (#220295576117)
----------------------------------------------
I was charged for this item and STILL have not recieved. When I placed the order Buyer: tburkedoyle ( 7 ) Sep-23-08 05:36
Reply by auctioninn (Sep-29-08 13:26):
ITEM IS ON BACKORDER BUYER CHOSE TO WAIT UNTIL BACK INSTOCK REFUND OFFERED
-----------------------------------------------
received repaired figurines, email and phone message left went unanswered Buyer: firegirl70 ( 1055) Sep-21-08 17:30
Reply by auctioninn (Sep-29-08 13:27):
REQUESTED DAMAGED PHOTO FROM BUYER WITH NO RESPONSE
Next Time Auction in, make it clear that it is an as is for Parts Only item like everyone else does. Saying " Powers on...comes from a working Environment" is deceptive to say the least.
Remember: Items that work, come from a working environment.
I have some land in Florida I'd like to sell also, wink wink.
Mad Ebayer
Cyberspace
U.S.A.
