- Report: #1116066
Complaint Review: Auravie - Internet
-
Author Not Confirmed
Why?
Auravie
Internet, USA
Phone:
866-216-9336
Web:
http://tryauravie.com/?&affid=130127&hitid=413883105&sid=15&c1=Page2&c2=Email2&c3=
Categories:
Business Rating:
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Auravie Misleading site - for FREE TRIAL must call and cancel within what they determine is 10 days, even over holiday! Internet
Misleading internet site, claiming a free trial, then hidden - and just before submitting order - it evidently shows ONLY a 10 day trial before being charged full outrageous amount.
Called ONE day after the 10 day period (Needed to locate phone number by going through the site and finding the chat) and was told NO WAY were they stopping the charge even though I called to close account - I was to pay the $98.88 charge I did not authorize on my credit card - for the FREE TRIAL!!
This is misleading in saying FREE TRIAL - it is only free - and not really free, as you pay shipping.
THEY determine when the 10 days starts and ends, even over holidays and weekends. The worst part?? the product is worthless!
Do not under any circumstances be ripped off by this scam of a company. Product is worthless, and they will charge your credit card if you are even ONE day late in calling to cancel "account" Because they do have the 10 day information on the site - the credit card companies are unable to reverse the charges. Clever on the part of Auravie!
1 Updates & Rebuttals
Tyg
Pahrump,Nevada,
READ!!!!!
#2General Comment
Thu, January 16, 2014
Im sorry but this entire situation could have been avoided by reading the information presented to you on the website. The site clearly states that the TRIAL PERIOD starts when you place your order, NOT when you recieve it. If you do not call and opt out of the TRIAL MEMBERSHIP which you agreed to by purchasing the TRIAL product. One day, one min, one second it doesnt matter to them. They are following the terms and conditions THAT YOU AGREED TO. You can scream and rant that you did not agree to ANYTHING. But once again I will tell you that you did. Had to read the information present you would see a small bit that states that by purchasing this trial item you agree to the terms and conditions of the membership.
You have done EXACTLY as THEY expected you to do. YOU DID NOT READ!!! And now its too late. They count on your laziness. They count on the fact that you just want to click click click and move on. This is on you and they are merciless.
I suggest that in the future, before you make ANY online purchase that you FULLY read the T&C.
