- Report: #1109822
Complaint Review: AuraVie - Van Nuys California
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Author Not Confirmed
Why?
AuraVie
PO Box 10465 Van Nuys, 91410 California, USA
Web:
www.auravie.com
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AuraVie offers free samples for shipping only then they bill you 98.77 plus shipping for it. Van Nuys California
I was offered on line a free sample of skin care products but I would need to pay the shipping. I signed up to get the free sample. I received a full size amout of cleanser, conditioner gel and cream. Then was charged 97.77 plus 1.02 shipping. This was totally different than the offer. Now I have bee charged again for the product. All I wanted was a sample to see if I wanted it. It also does not work as they promised.
2 Updates & Rebuttals
Tyg
Pahrump,Nevada,
Easier
#2General Comment
Thu, December 26, 2013
Its easier for the American Consumer to blame ANYONE else then it is to admit that they have made a mistake. We all know that NO ONE reads anymore. Why would they. In our point and click world they would rather point,click,blame. Its overall easier for them to blame someone else for what amounts to stupidity on THEIR part. This is yet ANOTHER example of how the American Consumer refuses to accept responsability for their actions.
You wont get a refund. Call the number and cancel. Then in the future......LEARN TO READ!!! And I dont mean read, I mean reading as a pattern of behavour. You will CONTINUE to get screwed like this until you learn to read everything presented to you.
Ken
Colorado,Here's what's on their trial ordering page, just below and to the left of the order blank..
#3Consumer Comment
Thu, December 26, 2013
We take great pride in the quality of our products & are confident that you will achieve phenomenal results. By submitting your order, you agree to both the terms of this offer (click link below) & to pay $4.95 S&H for your 10 day trial. If you find this product is not for you, cancel within the 10 day trial period to avoid being billed. After your 10 day trial expires, you will be billed $97.88 for your trial product & enrolled in our monthly autoship program for the same discounted price. Cancel anytime by calling 866.216.9336. Returned shipments are at customer's expense. This trial is limited to 1 offer per household.
Somehow you must have missed this and it's NOT even in "small print". YOU Ripped yourself off.
"This was totally different than the offer"
Not really, that WAS the offer. BTW, have you cancelled yet? If not, expect more product and more charges.
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