- Report: #1099975
Complaint Review: AuraVie - Van Nuys California
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Author Not Confirmed
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AuraVie
Van Nuys, California, USA
Web:
auravie.com
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AuraVie Dellure Deceptive Advertising Van Nuys California
I ordered so called "free" samples from the company Auravie/Dellure in Van Nuys CA. When reading the instructions in the package I noticed that it said I would be billed $98 monthly from the card I used to pay the shipping charges! Needless to say, I was not pleased. I called the customer service number and was tersely told that I should return everything if I did not want to use their product and be billed monthly. I did so, except for two opened containers, which I will use. My bank is very good about followup on disputed charges, so I'm going to be watching this carefully. As far as I could see, there was nothing in the signup process that indicated a monthly charge.
