- Report: #678332
Complaint Review: Autohut - Englewood Colorado
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Autohut
2840 S Broadway Englewood, 80113 Colorado, United States of America
Phone:
303-781-3947
Web:
http://autohut.net/default.aspx
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Autohut, Englewood, CO Autohut didn't pay "upon completion of sale" as stated in consignment contract Englewood, Colorado
I signed a consignment contract with Autohut to sell my car, to avoid the hassle of selling it myself. It sold on 08/18/2010; the contract stated I would be paid "upon completion of sale". I was told I would receive payment when the bank sent the money to Autohut within 4 weeks.
After the first 4 weeks, I was told that the bank paperwork was filled out in error by Autohut, and would have to be re-sent to get money from the financed sale from the buyer's bank, another 2 or 3 weeks. I waited and heard nothing. On 9/30/10, I contacted Autohut and requested payment for my car.
Autohut claimed not to have the money due to slow car sales. Autohut had apparently used my money as a free personal loan at my expense, instead of handing it over to me on completion of sale as in the contract. I mentioned I would seek an attorney's advice on other options I may take and get back with him. That day he deposited $8000 of the $16900 owed me.
Instead I decided to be patient, so again on 10/30/10, I visited Autohut to request payment, and I got a $2000 check. On 12/9/10 I again visited and was paid $900. On 12/22/10 I issued a final request by letter emailed to Autohut. I demanded payment of the remaining $6000 by 12/24/10 or I would have to file a small claims suit for $6000 owed plus 8% interest and fees. Autohut begged me to give them until 12/31/10 to sell some cars at a loss to pay me. I agreed to wait; 12/31/10 passed and I heard nothing.
On the morning of 1/3/11 I filed suit, filed a complaint with the DMV, filed complaint with the FTC and the BBB. Tomorrow I will file a police report with the Englewood P.D. Later that afternoon, I got a call from the DMV detective who sounded very biased in favor of Autohut.
A DMV detective, in the dealer division, said Autohut told him they paid me today. I said I had not checked my account today, butdid on 12/31 and 1/1 and saw nothing deposited by the final deadline we agreed on. Also, I wanted Autohut investigated for this activity with others and have fines imposed. He seemed to dismiss this. He also mentioned the contract had no time frame for Autohut to pay as far as he read it. I simply suggested looking at the first line that included the clause saying payment is made "upon completion of sale". He went on to dismiss his originalpointhe had prepared to use against me, saying something to the affect of "Yes, normally so in a good economy, but this isn't a good economy, so that isn't the way things are done." It was starting too feel like the DMV is in it with the dealers who are the ones doing wrong.
What about the contract? He said that is a civil matter for the court. When I mentioned I was filing a police report, he said he was a former P.D. Detective as well, and that I would be told it was a civil matter, but don't let me discourage you from it. There is nothing criminal in defrauding people? I was perplexed!
Part of his job at the DMV dealer enforcement division is to protect the public from auto dealer fraud! It's obvious to me that I can't count on the DMV to do its job in protecting me or others from crooked dealers.
I got home and checked my account; I had been paid the final $6000; but it's too late; it's outside the time frame of our final agreement which is saved in email. I have already spent hours and paid over $100 to file suit and have Autohut and Lowell Andrews served. I will seek the interest and fees I am out. I am also out a lot of time, miles on my car, and hassle which I never should have been so I will also ask the court for my $500 fee I paid Autohut to relieve me of the stress by selling my car in the first place.
I suspect Autohut is playing this game with other less aggressive people, suggested by comments to that affect made in person by Lowell. If you are one please contact the Englewood P.D. and the CO DMV dealer enforcement division, but don't expect too much to happen on your behalf.
I researched Autohut before signing with them, and found nothing other than their website. No complaints, nothing. So, in retrospect, Iran a background check onLowell Leslie Andrews. It's not pretty. I encourage anyone to do this before dealing with anyauto salespeople or dealers, if you must deal with them at all. In my opinion, not the DMV's soft opinion, he has unsuitable character to hold an auto sales license.
6 Updates & Rebuttals
MARK
United States of AmericaAutohut
#2Consumer Comment
Mon, June 13, 2011
If you are a victim of Lowell Andrews at Autohut, 2840 S Broadway Englewood, CO 80113 check out this link below.
http://www.facebook.com/pages/AutoHut-Englewood-Colorado-Help-Page/215654315133329
MARK
United States of AmericaAutohut
#3Consumer Comment
Sat, June 11, 2011
Everyone that was scammed by Autohut please post on Craigslist either the title you are seeking or the car you are seeking.
Karl
Highlands Ranch,Colorado,
USA
KEN, YOU CAN CONTACT 9NEWS IN DENVER.......
#4Consumer Comment
Thu, June 09, 2011
and get in touch with their Investigative Reporters. Maybe they'll expose the dealership on T.V., just like they did a few weeks ago.
If you stay at this site and type in 505850 and go to 'Consumer Comment #19' at Ripoff Report #505850 it will direct you to a story that 9NEWS did on T.V. last month.
Good luck to you!
blahblah
USAlawyer
#5Consumer Comment
Thu, June 09, 2011
Hi Ken,
Could you recommend a good lawyer or at least maybe what KIND of lawyer I will need? I have never had to deal with this crap and could use some help.
I am out 14k. No car but still have the title. I want to strangle this guy (Semper Fi you jerk).
Any help would be appreciated. Thank you!
Ken
Fort Collins,Colorado,
United States of America
Autohut sold me a car and refused to provide the title
#6REBUTTAL Individual responds
Tue, May 31, 2011
My case began on Jan 7 when I traded in my car (2003 Honda Element) and paid $10,000 extra to purchase a 2008 Toyota Sienna from Autohut. My wife and I signed a title and left with all the paperwork. It appears that Lowell removed the title from the paperwork before I left the dealership. Probably while I was out cleaning my Honda and placing the items into the Toyota.
I went to get the license plates the following Monday. I handed the paperwork over to the clerk. There was no title in the paperwork. So I got a temp tag but no plates. I called Lowell and he said that I must have lost the title. I looked everywhere and could not find it. He said he would order a new one. He also gave me a dealer plate to keep driving the car. After months of this I was suspicious that the title was always arriving in two weeks as Lowell would say. My last visit to get another temp tag (the dealer plate expired) the Larimer County Motor Vehicle Department suggested I report everything and start an investigation which I did. One week later (today) I get a text message (from Lowell?) saying to check the Autohut website. The website provides information for a bonding company. This is bad news for me.
Actually this is bad news for Lowell Leslie Andrews as I will use every means possible to punish him for this illegal behavior. The last thing he wants is to have my full attention - and those of my lawyer friends. I will gladly spend the entire amount of money I get back for the car to make sure he never does business in the US again.
Joe
englewood,Colorado,
United States of America
Left the Country
#7REBUTTAL Owner of company
Tue, February 22, 2011
Complaintant left the country for two months and expected payment immediately without title being processed. No title processed. No final payment. As stated in his report not one legal authority would act on his complaint. Once he returned from overseas he was paid in full plus an extra $1500. He agreed to the arrangements made but the final payment was 3 days late. After 4 years in business and over 2000 cars sold on consignment there is always one guy in the bunch that just has to complain. 0 complaints at bbb proves that. They wouldnt even accept his complaint. As far as background on the accused, it was in 1982, 30 years ago. The accuser seems to be a very intelligent person but he just cant seem to get over it and move on.
