- Report: #1309560
Complaint Review: AVG AntiVirus - Nationwide
Reported By:
Big-John -
Albuquerque, New Mexico, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
AVG AntiVirus
Nationwide, USA
Web:
avg.com
Categories:
Business Rating:
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AVG AntiVirus AVG AntiVirus is Clearly a Form of Ransomware Online Nationwide
In 2014, I installed AVG 2014 on my PC. I shortly became dissatisfied with it, and "uninstalled" it thru the Control Panel. Since then, the AVG 2014 Icon has continually appeared on my Toolbar, and I have not been able to get rid of it. Since I "uninstalled" it thru Control Panel using AVG's official uninstall procedures, it was no longer there. I then went to the AVG site, downloaded its official removal software, ran it twice, rebooted 4 times, and their icon is still on my toolbar. This AVG remover never describes whether or not it has corrected the problem, and if not, exactly why not, nor how you can correct it. This constant nightmarish AVG icon presence appears to be much more than just an annoyance - just about every time that the AVG icon activates, my computer drastically slows down.
I researched Online and found that 100s of other AVG former users apparently are also going thru very similar AVG nightmares. I called the AVG "Free Consultation" line. My call was answered by a person with a heavy foreign accent. He told me that AVG will never completely uninstall if you have a 'defective file' somewhere on your system. I said, 'Well then, why didn't your remover program tell me this', and "Why was I not informed before downloading it that if you have a problem with your computer, it is impossible to uninstall AVG?' He had no answers. I then said, 'Please provide me a description of exactly what I should look for so I can correct it and then remove your AVG icon.' He also said they would provide me no such description, but for $79.99, one of AVG's technicians would tell me where the conflict was at, but would not repair the conflict for me, and I would have to give him remote access to my computer. He implied that if I wanted AVG to actually uninstall AVG on my computer that the cost would be even more. In other words, you can download AVG for free, but if you ever even want a chance to uninstall it, you may have to pay AVG $79.99+.
To me, that is the definition of RANSOMWARE, and to me, that classifies AVG Antivirus as a COMPUTER VIRUS itself. I complained that since I was calling the AVG "Free Consultation" line then he should provide me actually helpful info. He then told me that "Consultation" was not the same thing as "Support", and I would have to pay $79.99 for his technical support person to tell me what is wrong. Incidentally, some of the Online complaints against AVG say that you can't uninstall AVG because a computer virus has infected AVG. If true, question then becomes, why would you trust AVG as your antivirus program, when it, itself, can be infected by a virus?! Even if AVG is infected by viruses, then why would not AVG be capable of removing the virus automatically itself. The question also is, If a defect in one of your 1,000s of computer files can make it impossible to remove AVG, then, (A) Why does not AVG post big warning notices about this before you download AVG? (B) Why can't the AVG remover program identify specifically what the conflicts are (yet, AVG claims their technicians can do this), and either automatically remove them or at least report them to you? (C) Why is it that some other antivirus programs not also suffer from this? My strong advice: (A) Never buy an AVG product, (B) But if you do, try to find a class action attorney to sue AVG big time. Please point your relatives, friends and associates to this complaint.
