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  • Report:  #1435114

Complaint Review: Avila Ageless Skin Cream - Denver Colorado

Reported By:
Burt - Boynton Beach, Florida, United States
Submitted:
Updated:

Avila Ageless Skin Cream
Denver, Colorado, United States
Web:
avilaagelessserum.com
Tell us has your experience with this business or person been good? What's this?

These people charged 2.95 for a free trial of product...sent products and over 3 months of AUTOSHIP that I did not order charged me over $400.  I filed a report with the BBB in Denver. I got this email from the company

This message originally read on 3/14/2018

 

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 12732082, and find that the following resolution is satisfactory to me.

MESSAGE FROM BUSINESS:

We definitely apologize for any inconvenience that this may have caused the customer.

As a courtesy, we have submitted an electronic refund in the amount of $405.49. We did have a technical error when trying to submit a refund for the final $98.41, and we have sent a check refund to the address that the customer provided in the BBB Complaint.



Thank you,

Avila Dispute Departmen

 

I did receive a money order for the $98.42....But they lied about the electronic refund and told the BBB the account was closed. A lie.

I will keep you updated but for NOW...AVOID THIS COMPANY



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