- Report: #1512389
Complaint Review: AXS.com -
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AXS.com
United States
Phone:
8889297849
Web:
AXS.com
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AXS.com Stole $452.70 for tickets that I can't even access
On 11/21/2019 I purchased 2 tickets in the amount of $452.70 to the Martin Lawrence LIT AF Tour. Due to COVID19 the concert was indefinitely postponed. I contacted AXS and they refused to give a refund. They said the concert may be rescheduled for sometime next year but they had no definitive information. I requested my refund being that the event date passed and there was no established postponement date.
They never would issue a refund, just kept giving me the run around for over a year and a half! In 2021 they finally rescheduled the concert. However they then transferred my tickets into their company name so I can't access them at all! I have called and emailed and they keep telling me someone will call me back and they never do. This has been going on for 2 years almost and I'm totally fed up! I'm seeking legal counsel to sue.
