- Report: #221719
Complaint Review: Bank/Safe Paystream USA - Douglasville Georgia
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Author Confirmed
Why?
Bank/Safe Paystream USA
Douglasville, Georgia, U.S.A.
Phone:
800-949-0827
Web:
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Bank/Safe Paystream USA Ripped me off for 295.00 Douglasville Georgia
I recieved a call from a person from Paystream,reporting fraudulent activity for citibank customers 9/1/06,that all citibank customers were being contacted because of fraud. the person calling told me that I would recieve $399 back if paying $295 for a lawyer and that I would recieve paperwork to fill out by an attorney and I would recieve my money. I havent hear from these people since no phone call,and no paper from any attorny.Im asking for my money back of $295.
Pamela
Mountain View, California
U.S.A.
Pamela
Mountain View, California
U.S.A.
1 Updates & Rebuttals
Ari
Hoboken,New Jersey,
U.S.A.
Refund Approved-Second notice to contact me (((1st paragraph is about ROR)))
#2REBUTTAL Owner of company
Sun, February 04, 2007
Hello Pamela, my name is Ari Tietolman, and I am the president of Paystream USA. I am sorry it has taken a little longer to reply to your claim on RipOffReport.com, but I had sent an email to the editorial staff at "rip off" to have all claimants contact me directly. Only one individual has done so up until now; In fact, we have resolved his billing discrepancy with our company, and we are actively working on his "real" fraud claims!. I am now replying directly to your claim online, so that you may get the help you need ASAP. I would like to mention that if you think you never received our registration and claim form packet,it is quite possible that you tossed it out with your junk mail; it may also be on account of a postal delivery issue; or perhaps we have you listed at the wrong address?! Whatever the case may be...this is not an uncommon situation, and it does happen from time to time with every company! Nevertheless, you could have still accessed our services before your paperwork was received...Everybody billed by us has a direct line to our customer care department by using the toll free number listed in the bottom left hand corner of our invoice drafts (General Inquiries: 1-800-949-0827)! You could have called requesting a new packet be sent; you could have requested immediate service; and finally, you could have requested a cancellation refund if you were still unsatisfied. Whatever help you need, please call the appropriate contact number listed below for assistance, that is what we are here for...And you have clearly indicated that you have been victimized and needed assistance with your Citibank claim, my fraud specialist has been informed of this correspondence and is waiting to hear from you. His direct line is 1-800-949-0826, and his name is Paul Lynch. Simply indicate who you are, and indicate that you are following up on this reply, and we will take immediate care of you...that is a guarantee! If you need help from any of our other departments, the contact information is listed below...I would prefer if you call me first, so that I can ensure that you get to the right department to handle your needs quickly. Sincerely, Ari Tietolman President Paystream USA / BankSafe 1-800-949-4305 Paul Lynch Fraud Recovery Supervisor 1-800-949-0826
