- Report: #1219165
Complaint Review: Bare-Escentuals Beauty - Nationwide
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Author Confirmed
Why?
Bare-Escentuals Beauty
Nationwide, USA
Phone:
888.795.4747
Web:
www.BareEscenetuals.com
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Bare-Escentuals Beauty Bare-escentuals Fraudlant Company - Beware - Do not order from. Groveport OH Nationwide
Beware of this company and their fraudulent practices. This is a "shyster-type-deal", same as many of the supplemental vitamin product companies. You sign up for the free trial and they charge your account even when the product is returned. I returned the trial kit products within 2 weeks after receiving it: mailed back on 1/30/15 and now it is 3/30/15 and they have made two charges (February and March) on my credit card for a total of $171.94 – their initial ploy was “to spread the cost out over two months”.
On 1/29/15 when I phoned to advise I would be returning the products as they irritated my skin, I was told that I would be charged on February 18 as it would not arrive back in time to avoid the charge (!) but that my account would be credited but it might take two credit cycles.
Now they tell me that without the tracking number there is no way they can find my purchase with my "order number". The material provided with my order "suggests" a tracking number when returning but does not stipulate that it is required. I did send it that way but lost the tracking receipt. I am not done trying to get my money back but I am furious with Bare Escentuals. This is not a respectable company. I have ordered many things online and never have had anything not be credited back promptly and have never had a package fail to arrive. I wish there was a way to really get the word out on this unsavory company and their practices. I am angry with myself that I fell for their scam of free trial. Yes, I should have known if "something sounds to be too good to be true, it is not true!"
