- Report: #932282
Complaint Review: BeNaughty - Internet
Reported By:
NatnBrad -
Newcastle, Internet, Australia
Submitted:
Updated:
-
Author Confirmed
Why?
BeNaughty
Internet, United States of America
Phone:
1-800-187-218
Web:
www.benaughty.com
Categories:
Business Rating:
(0)
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BeNaughty is a registered trademark of Cupid plc. FRAUDULENT, RIP-OFF, MISLEADING, SCAMMERS,ONCE,U,PAY,WITH UR CC IT WONT STOP TAKING MONEY OFF YOU, Internet
My hubby and I paid for a 1 Month Membership at $29.99 + VIP + Connect $14.90 for $44.89 on benaughty.com,
After about 2-3 days we thought the site was abit suss so we messaged them from our account, and told them its not what we were expecting at all, pretty much there site is crap and to cancel our membership and account, we didnt receive any kind of reply from them,
2 weeks later we login to our account and thought we would just delete it ourself to find they have repeat billing still there even though when we signed up we did not request it at all!!
So we tried to cancel that to find out we cant, We cant cancel them billing us each month and we cant get our account deactivated either, We sent them another email today but we arent holding our breath for a reply,
We have seen after paying of course, so many complaints about this site its not funny, why is this site still running when theres so many people not just us who have had problems with them to not close them down for being a fraudulent site?
After about 2-3 days we thought the site was abit suss so we messaged them from our account, and told them its not what we were expecting at all, pretty much there site is crap and to cancel our membership and account, we didnt receive any kind of reply from them,
2 weeks later we login to our account and thought we would just delete it ourself to find they have repeat billing still there even though when we signed up we did not request it at all!!
So we tried to cancel that to find out we cant, We cant cancel them billing us each month and we cant get our account deactivated either, We sent them another email today but we arent holding our breath for a reply,
We have seen after paying of course, so many complaints about this site its not funny, why is this site still running when theres so many people not just us who have had problems with them to not close them down for being a fraudulent site?
1 Updates & Rebuttals
NatnBrad
Internet,Australia
hmmmm a coincidence or not? , decide for yourselves !
#2Author of original report
Sat, August 25, 2012
OK so not sure why after posting this complaint on ripoffreports and chatting with our banks fraud department today we get 2 emails from be naughty, just wondering if that has anything to do with them replying to us after 2 weeks of them ignoring our emails seems like abit of a coincidence dont you think ...we do
this is what some of email said
The recurring billing has been stopped. No future bills will be charged to your account.
Please do not hesitate to contact us if you need any assistance.
Would of been nice if we didnt have to go to the lengths we did to get them to do what we asked them to do 2 weeks ago ,
glad we looked at our billing history before september 4th and realised they had ticked the recurring bills box when we know we didnt have it there when we first signed up , we joined a free site and paid for some tokens and didnt realise we had to pay all the 3mnths up front and they gave us our money back no worries and the same with another paid adult dating site we joined up and paid for didnt know anything about recurring billing or dating sites for that matter and they had no worries giving us our money back either makes us really wonder BENAUGHTY :/
Original Report:
My hubby and I paid for a 1 Month Membership at $29.99 + VIP + Connect $14.90 for $44.89 on benaughty.com, After about 2-3 days we thought the site was abit suss so we messaged them from our account, and told them its not what we were expecting at all, pretty much there site is crap and to cancel our membership and account, we didnt receive any kind of reply from them, 2 weeks later we login to our account and thought we would just delete it ourself to find they have repeat billing still there even though when we signed up we did not request it at all!!
So we tried to cancel that to find out we cant, We cant cancel them billing us each month and we cant get our account deactivated either, We sent them another email today but we arent holding our breath for a reply, We have seen after paying of course, so many complaints about this site its not funny, why is this site still running when theres so many people not just us who have had problems with them to not close them down for being a fraudulent site?
