- Report: #184867
Complaint Review: Bentley Downers Grove - Downers Grove Illinois
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Bentley Downers Grove
310 Ogden Avenue Downers Grove, 60515 Illinois, U.S.A.
Phone:
630-241-4848
Web:
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Bentley Downers Grove Liars, cheaters, dishonest and irresponsible sales culture Downers Grove Illinois
This place is such a ripoff.
I traded in my Mitsubishi Galant for a Audi A6 a month ago and they still haven't paid off my Mitsubishi. Since they didn't pay it off, Carmax still thinks I own the car and they have reported me to the collections because Bentley isn't doing their job. I called Bentley several times and their idiot of a finance guy, SAM EL SHAFEI, yelled at me and quickly transferred the phone call to another idiot - JAY EDWARDS who has nothing to do with my situation. These people are irresponsible and liars. THey lied about paying my car off and they still haven't. Now I'm in debt to a car that I don't even have because of them.
They treated me horribly from the beginning to the end. They sent me off with a car that they didn't want to detail before I left with it or fill with gas like they did for everyone else who bought an actual Bentley.
NEVER EVER do business with them.
Amanda
skokie, Illinois
U.S.A.
I traded in my Mitsubishi Galant for a Audi A6 a month ago and they still haven't paid off my Mitsubishi. Since they didn't pay it off, Carmax still thinks I own the car and they have reported me to the collections because Bentley isn't doing their job. I called Bentley several times and their idiot of a finance guy, SAM EL SHAFEI, yelled at me and quickly transferred the phone call to another idiot - JAY EDWARDS who has nothing to do with my situation. These people are irresponsible and liars. THey lied about paying my car off and they still haven't. Now I'm in debt to a car that I don't even have because of them.
They treated me horribly from the beginning to the end. They sent me off with a car that they didn't want to detail before I left with it or fill with gas like they did for everyone else who bought an actual Bentley.
NEVER EVER do business with them.
Amanda
skokie, Illinois
U.S.A.
1 Updates & Rebuttals
Ogden Auto Group
Westmont,Illinois,
U.S.A.
UNDER NEW OWNERSHIP!
#2UPDATE Employee
Wed, June 10, 2009
Bentley Downers Grove is now under new ownership and is part of the Ogden Auto Group. Family owned and operated since 1954, customer service is our highest priority. We are "The House that Good Service Built." http://www.ogdenautogroup.com
