- Report: #1333191
Complaint Review: Best Rate Merchant Service - Simi Valley California
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Author Confirmed
Why?
Best Rate Merchant Service
4680 E Los Angeles Ave, Suite C Simi Valley, 93063 California, USA
Phone:
866-577-1593
Web:
http://www.bestratemerchantservice.com/
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Business Rating:
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Best Rate Merchant Service Eli Rubin BR Merchant Service Best Rater Merchant Service Offshore Scam Beware Simi Valley California
We were approached by Eli Rubin at BR Merchant Services offering High Risk Offshore processing with a provider called Bicpay.com
Mr Rubin, signed up for Docusign and drafted a contract for us and this fake (as we know now) Offshore company to avoid any litigation.
We were approved for a merchant account and given all the tools to process cards. We were told there was a 2 week arrears period for payment. We processed for 3 weeks and when it came time to pay, there "were problems paying in USD".
They made us wait another 2 weeks then notified us that they cannot pay us in USD, even though our contract in Docusign stated as much but that we would get Bitcoins. We waited another 2 weeks while they "worked" on the Bitcoin system.
We processed over 10,000 USD with them and we recieved 0.00 back. After emails and more emails , we then received a document stating that the merchant account was terminated due to Risk and we would get our money back maybe in 180 days.
We will not see a dime. This was a complete scam.
I have since talked with 3 other merchants who used BR/Bicpay for offshore processing and all of them were Robbed 100%.
We are talking in the hundreds of thousands of dollars.
The real defining moment is that even after telling us the account was "terminated" the account tools still work and I ran my own credit card against it and it was accepted and billed.
If a merchant account is closed due to risk, no cards will be able to be accepted.
Please avoid Eli and Best Rate at all costs.
