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  • Report:  #165831

Complaint Review: Bidz.com - Culver City California

Reported By:
- Snohomish, Washington,
Submitted:
Updated:

Bidz.com
3562 Eastham Dr Culver City, 90232 California, U.S.A.
Phone:
310-280-7371
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I received an email on November 9th offering $25.00 off my first purchase at Bidz.com. The email contained no information on an expiration date, etc. I have since registered and won an item.

I emailed customer service prior to paying for the item to see how I redeemed my $25.00 Gift Certificate. They replied that the certificate had expired on October 31st. I forwarded the intial advertisement email from November 9th, to which they responded "it's a fully automated system of which we have no control".

Beware!!!!

Kelli

Snohomish, Washington
U.S.A.


6 Updates & Rebuttals

Kelli

Snohomish,
Washington,
U.S.A.
No Resolution

#2Author of original report

Fri, December 23, 2005

Yes, the rebuttal was filled with grammatical errors, but more important, the issue never was resolved. I reported this to the BBB, Bidz responded requesting the original email offering the $25.00 Gift Certificate, which I promptly forwarded to them. I never heard back from that email and still see the same deal advertised on various websites.


Elle

Santa Rosa Beach,
Florida,
U.S.A.
Steve's Rebuttal Isn't Quite True

#3Consumer Comment

Thu, December 22, 2005

As of Dec. 21, 2005, linkshare.com (the affiliate program Bidz uses) listed the $50 gift certificate text link. Before blaming over-eager affiliates Steve might want to take a look at his own backdoor. If the link is indeed expired there is no way for an affiliate or a customer to know. I have no issue with Bidz, other than an inability to correctly spell "abillities," but I do want to point out an obvious faux pas in their rebuttal. :Quote: Dear Consumers, I have seen many complaints regarding our GIFT CERTIFICATES on Bidz.com - I feel that we should be able to defend these incorrect claims. All of our Gift Certificates expired on October 31, 2005,However,we do have affiliates that have failed to remove links after being requested to do so. We are doing everything we can to have these links removed. Unfortunately, the internet is vast - and upon entering in a search engine - it can exist for quite awhile. We do apologize for this and try to explain this to our customers to the best of our abillities. Steve - Culver City, California U.S.A. :endquote:


Elle

Santa Rosa Beach,
Florida,
U.S.A.
Steve's Rebuttal Isn't Quite True

#4Consumer Comment

Thu, December 22, 2005

As of Dec. 21, 2005, linkshare.com (the affiliate program Bidz uses) listed the $50 gift certificate text link. Before blaming over-eager affiliates Steve might want to take a look at his own backdoor. If the link is indeed expired there is no way for an affiliate or a customer to know. I have no issue with Bidz, other than an inability to correctly spell "abillities," but I do want to point out an obvious faux pas in their rebuttal. :Quote: Dear Consumers, I have seen many complaints regarding our GIFT CERTIFICATES on Bidz.com - I feel that we should be able to defend these incorrect claims. All of our Gift Certificates expired on October 31, 2005,However,we do have affiliates that have failed to remove links after being requested to do so. We are doing everything we can to have these links removed. Unfortunately, the internet is vast - and upon entering in a search engine - it can exist for quite awhile. We do apologize for this and try to explain this to our customers to the best of our abillities. Steve - Culver City, California U.S.A. :endquote:


Elle

Santa Rosa Beach,
Florida,
U.S.A.
Steve's Rebuttal Isn't Quite True

#5Consumer Comment

Thu, December 22, 2005

As of Dec. 21, 2005, linkshare.com (the affiliate program Bidz uses) listed the $50 gift certificate text link. Before blaming over-eager affiliates Steve might want to take a look at his own backdoor. If the link is indeed expired there is no way for an affiliate or a customer to know. I have no issue with Bidz, other than an inability to correctly spell "abillities," but I do want to point out an obvious faux pas in their rebuttal. :Quote: Dear Consumers, I have seen many complaints regarding our GIFT CERTIFICATES on Bidz.com - I feel that we should be able to defend these incorrect claims. All of our Gift Certificates expired on October 31, 2005,However,we do have affiliates that have failed to remove links after being requested to do so. We are doing everything we can to have these links removed. Unfortunately, the internet is vast - and upon entering in a search engine - it can exist for quite awhile. We do apologize for this and try to explain this to our customers to the best of our abillities. Steve - Culver City, California U.S.A. :endquote:


Elle

Santa Rosa Beach,
Florida,
U.S.A.
Steve's Rebuttal Isn't Quite True

#6Consumer Comment

Thu, December 22, 2005

As of Dec. 21, 2005, linkshare.com (the affiliate program Bidz uses) listed the $50 gift certificate text link. Before blaming over-eager affiliates Steve might want to take a look at his own backdoor. If the link is indeed expired there is no way for an affiliate or a customer to know. I have no issue with Bidz, other than an inability to correctly spell "abillities," but I do want to point out an obvious faux pas in their rebuttal. :Quote: Dear Consumers, I have seen many complaints regarding our GIFT CERTIFICATES on Bidz.com - I feel that we should be able to defend these incorrect claims. All of our Gift Certificates expired on October 31, 2005,However,we do have affiliates that have failed to remove links after being requested to do so. We are doing everything we can to have these links removed. Unfortunately, the internet is vast - and upon entering in a search engine - it can exist for quite awhile. We do apologize for this and try to explain this to our customers to the best of our abillities. Steve - Culver City, California U.S.A. :endquote:


Steve

Culver City,
California,
U.S.A.
BIDZ: Regarding Gift Certificates at Bidz.com

#7UPDATE Employee

Fri, December 02, 2005

Dear Consumers, I have seen many complaints regarding our GIFT CERTIFICATES on Bidz.com - I feel that we should be able to defend these incorrect claims. All of our Gift Certificates expired on October 31, 2005,However,we do have affiliates that have failed to remove links after being requested to do so. We are doing everything we can to have these links removed. Unfortunately, the internet is vast - and upon entering in a search engine - it can exist for quite awhile. We do apologize for this and try to explain this to our customers to the best of our abillities.

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