- Report: #364437
Complaint Review: Billinghelp.com Equidestar.com - Internet
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Billinghelp.com Equidestar.com
Internet, U.S.A.
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Billinghelp, Equidestore.billinghelp.com, Equidestar.com Equidestore filled an order for music, Billing help overbilled us. Our credit card company fraud departmenet notified us. ?? Internet
About two months ago, we ordered a music tape from Equidestore. Next, we got a call from our credit card fraud deparmtment asking whether we had ordred anything from billinghelp.com as we may be getting a recurrent charge. We said we had not authorized this recurrent charge. So, we cancelled our credit card.
Now, we got an email from billing help telling us they intend to charge us $29.00 withiin three days. In order to cancel this charge we are asked to contact them wiwth our credit card number!
There is a sucker born every day but this time. we are not one of them.
here is the communication form Billing help. They are apparently linked to other online web links. Equidestore is listed as selling books and also as a cleaning service.
Dear ___
We, the representatives of billinghlp.com Customer Support Center thank.com you for choosing us.
This is to inform you that we shall charge your account with needed amount of 29.95 USD in three (3) working days, since you have chosen recurrent charging for Eguidestore.
Order ID: XXXXX
Email: XXXXX
Please contact us back if you have any questions or difficulties with our products or services.
If You wish to cancel recurrent charges please follow step-by-step instructions listed below.
NOTE: CANCELLATION OF RECURRENT CHARGES WILL STOP YOUR USE OF THIS SERVICE
1. Please insert the following link into the address bar of your browser: http://billinghlp.com/support/
2. Once the page is open, fill in at least two blank fields with the following information to locate your transaction:
Your credit card number used while purchasing the product
Your order number
E-mail used while purchasing the product
3. Choose "Login" to enter
4. Once your order information page appears, press "Cancel Order" in "Order Status" area
5. View drop-down menu on next page to select the reason of your subscription termination
6. Please carefully check entered information. Click "Cancel Order" to continue or "Back" to return to the previous page and change information details.
7. The page will appear to notify you about your order cancellation confirmation.
Your feedback is highly appreciated.
Thank you,
billinghlp.com
Customer Support Center
Scam-detector
Tucson, Arizona
U.S.A.
Now, we got an email from billing help telling us they intend to charge us $29.00 withiin three days. In order to cancel this charge we are asked to contact them wiwth our credit card number!
There is a sucker born every day but this time. we are not one of them.
here is the communication form Billing help. They are apparently linked to other online web links. Equidestore is listed as selling books and also as a cleaning service.
Dear ___
We, the representatives of billinghlp.com Customer Support Center thank.com you for choosing us.
This is to inform you that we shall charge your account with needed amount of 29.95 USD in three (3) working days, since you have chosen recurrent charging for Eguidestore.
Order ID: XXXXX
Email: XXXXX
Please contact us back if you have any questions or difficulties with our products or services.
If You wish to cancel recurrent charges please follow step-by-step instructions listed below.
NOTE: CANCELLATION OF RECURRENT CHARGES WILL STOP YOUR USE OF THIS SERVICE
1. Please insert the following link into the address bar of your browser: http://billinghlp.com/support/
2. Once the page is open, fill in at least two blank fields with the following information to locate your transaction:
Your credit card number used while purchasing the product
Your order number
E-mail used while purchasing the product
3. Choose "Login" to enter
4. Once your order information page appears, press "Cancel Order" in "Order Status" area
5. View drop-down menu on next page to select the reason of your subscription termination
6. Please carefully check entered information. Click "Cancel Order" to continue or "Back" to return to the previous page and change information details.
7. The page will appear to notify you about your order cancellation confirmation.
Your feedback is highly appreciated.
Thank you,
billinghlp.com
Customer Support Center
Scam-detector
Tucson, Arizona
U.S.A.
