- Report: #789077
Complaint Review: BoatSellersUSA.com - Omaha Nebraska
Reported By:
Ms. M -
Port Orange, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
BoatSellersUSA.com
6330 N. 56th St. Ste180 Omaha, 68104 Nebraska, United States of America
Phone:
877-259-8225
Web:
www.nowitssold.com
Categories:
Business Rating:
(0)
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BoatSellersUSA.com Boat Sellers International, Total misrepresentation of their services and money back guarantee - Nothing more than a classified ad service Omaha, Nebraska
In early July 2011, I placed our boat for sale on our local Daytona Beach Craigs list. On July 14, 2011 a woman named Samantha Kellog called me and said that she worked for a company called Boat Sellers International. She said that she was not a broker nor did she represent a classified listing service. She said that she was a boat locator.
She said that she worked with banks that had prequalified boat buyers and that it was her job to locate high quality boats for their clients. She said that she could give our boat information to these clients and that if they were interested they would send a boat inspector out to look to look the boat over and to take photographs and write a report for the buyer. They would then make an offer on the boat which she would send to me. I would never have to negotiate with the buyer directly. She said that she was sure that she could sell our boat in two to four weeks. She told me that we would pay a one-time fee of $199.95 for her to prepare a file and send it to the interested clients. I asked her if this was a Classified Listing Service. She said no her company did not run Classified Ads and they had buyers who they were working with to find a boat. She was so sure that she could sell our boat that she guaranteed if she did not sell our boat within four weeks her company would refund the full $199.95.
My husband and I thought about the offer and decided to let Boat Sellers International try to sell our boat. I called Samantha Kellog back and purchased the service she offered. I asked her if she would send me the refund guarantee in writing via email. She promised that I would have it by the end of the day. She would send it as soon as she finished preparing the file on our boat and that if I had not received her email by the end of the day that I should call her. Well, I didnt get it so I called her. I had called her with several questions before we signed up. Each time I had to leave a message and she returned my call within a few minutes. When I called her to tell her that I had not received the guarantee I once again had to leave a message. She did not call me back. I still had not heard from her by three oclock the next afternoon nor had I received the emailed guarantee as promised. I became suspicious. I called her again. I left a message asking that she call me back by the end of the day and that if I did not hear from her or someone from her company that she could consider the order cancelled. I received no reply.
Several days later I received Customer Receipt for $200.00 in the mail from a company called National Marketing Classifieds. You will remember that I was told the services that I purchased cost $199.95 from Boat Sellers International. The customer Receipt states that my boat had been listed on an on-line classified ad site. The letter instructed me to visit their site and enter my phone number to activate my listing. Out of curiosity, I looked at the site. I did not enter my phone number. I just looked up the make and model of my boat and there was a listing for my boat with the last 4 digits of my phone number xxxx out. The ad was an exact copy of the advertisement I had placed on the Daytona Beachs Craigs List! The last paragraph of the letter states that All Sales Are Final.
I called National Marketing Classifieds three times. Each time I reached an answering machine. I left my name and number and stated that I had never signed up for their services. I had in fact never heard of them. I never listed my boat with them and that I did not want to list my boat with them. I never received a return call.
I also called Samantha Kellog again, and left another message asking her to call me. I received no response.
I never activated the listing placed on the National Marketing Classifieds web site. I have received no services from National Marketing Classifieds or Boat Sellers International.
It is my opinion that I have been Ripped Off. I never dealt with National Marketing Classifieds. I did not want to place my boat for sale on this paid classified web service. I was promised that the services I purchased did not include placing my boat for sale on a classified listing service. It is also my opinion that others have been scammed in the same way as there are many boats listed on the National Marketing Classifieds web site with only xxxx for the last four digits of the sellers phone numbers; which means that they like myself did not activate a listing with this company.
She said that she worked with banks that had prequalified boat buyers and that it was her job to locate high quality boats for their clients. She said that she could give our boat information to these clients and that if they were interested they would send a boat inspector out to look to look the boat over and to take photographs and write a report for the buyer. They would then make an offer on the boat which she would send to me. I would never have to negotiate with the buyer directly. She said that she was sure that she could sell our boat in two to four weeks. She told me that we would pay a one-time fee of $199.95 for her to prepare a file and send it to the interested clients. I asked her if this was a Classified Listing Service. She said no her company did not run Classified Ads and they had buyers who they were working with to find a boat. She was so sure that she could sell our boat that she guaranteed if she did not sell our boat within four weeks her company would refund the full $199.95.
My husband and I thought about the offer and decided to let Boat Sellers International try to sell our boat. I called Samantha Kellog back and purchased the service she offered. I asked her if she would send me the refund guarantee in writing via email. She promised that I would have it by the end of the day. She would send it as soon as she finished preparing the file on our boat and that if I had not received her email by the end of the day that I should call her. Well, I didnt get it so I called her. I had called her with several questions before we signed up. Each time I had to leave a message and she returned my call within a few minutes. When I called her to tell her that I had not received the guarantee I once again had to leave a message. She did not call me back. I still had not heard from her by three oclock the next afternoon nor had I received the emailed guarantee as promised. I became suspicious. I called her again. I left a message asking that she call me back by the end of the day and that if I did not hear from her or someone from her company that she could consider the order cancelled. I received no reply.
Several days later I received Customer Receipt for $200.00 in the mail from a company called National Marketing Classifieds. You will remember that I was told the services that I purchased cost $199.95 from Boat Sellers International. The customer Receipt states that my boat had been listed on an on-line classified ad site. The letter instructed me to visit their site and enter my phone number to activate my listing. Out of curiosity, I looked at the site. I did not enter my phone number. I just looked up the make and model of my boat and there was a listing for my boat with the last 4 digits of my phone number xxxx out. The ad was an exact copy of the advertisement I had placed on the Daytona Beachs Craigs List! The last paragraph of the letter states that All Sales Are Final.
I called National Marketing Classifieds three times. Each time I reached an answering machine. I left my name and number and stated that I had never signed up for their services. I had in fact never heard of them. I never listed my boat with them and that I did not want to list my boat with them. I never received a return call.
I also called Samantha Kellog again, and left another message asking her to call me. I received no response.
I never activated the listing placed on the National Marketing Classifieds web site. I have received no services from National Marketing Classifieds or Boat Sellers International.
It is my opinion that I have been Ripped Off. I never dealt with National Marketing Classifieds. I did not want to place my boat for sale on this paid classified web service. I was promised that the services I purchased did not include placing my boat for sale on a classified listing service. It is also my opinion that others have been scammed in the same way as there are many boats listed on the National Marketing Classifieds web site with only xxxx for the last four digits of the sellers phone numbers; which means that they like myself did not activate a listing with this company.
