- Report: #426052
Complaint Review: BS Leisure Plus - BS Savings Plus - Plano Texas
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Author Confirmed
Why?
BS Leisure Plus - BS Savings Plus
2700 West Plano Parkway Plano, 75075 Texas, U.S.A.
Phone:
888-527-2589
Web:
N/A
Categories:
Business Rating:
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BS Leisure Plus - BS Savings Plus Ripped off twice from the same company using different names Plano Texas
I was checking my credit card statement last night when I noticed two charges for $14.95 each from two different companies located in Texas that were not familiar to me. I called the first one which was Leisure Plus to find out I was a member. I asked the rep how I could be a member if I never authorized membership. He claimed I bought some type of household product and clicked on a $10 coupon that autmoatically put me into their membership. I told him I never purchase cleaner products on line and if I did, the charge would show up on my credit card which there wasnt any such charge listed on my statement.
I cancelled the membership with Leisure Plus and proceeded to call the second unfamiliar charge which was SB Savings. To my surprise, I got the same rep that I had just gotten off the phone with to cancel the membership with Leisure Plus. Of course he denied he was the same person I just spoke to. I cancelled this second membership and demanded he credit my charge card. I also told him I was going to report him to my credit card company as a fraud. He didn't seem to care. Both companies were based out of Texas but had different telephone numbers.
I called my credit card company and notified them of these fraudulent chages. I had to destroy my current credit card and wait until a new one was issued and sent (between 5-7 days). the rep informed me that my complaint would be sent over to their investigative team and I was not responsible for the two charges.
I googled both telephone numbers today at work and found out that both numbers are associated with each other, both numbers belonging to the same company. Imagine that. Not only did they rip me off once, but had the audacity to double-charge me from the same company.
I would like a lawyer to begin investigating this with the possibility of a class action suit against these people. This has to be illegal, not to mention unethical, to sign a person up for membership without their authorization and begin taking out automatic withdrawals from their credit card or checking account. These people seem to think that we are all idiots and don't look over our statements in hopes they can continue to charge unconditionally. I wonder how many hundreds of people have been subjected to this fradulent and illegal act.
Miffed
Markham, Illinois
U.S.A.
I cancelled the membership with Leisure Plus and proceeded to call the second unfamiliar charge which was SB Savings. To my surprise, I got the same rep that I had just gotten off the phone with to cancel the membership with Leisure Plus. Of course he denied he was the same person I just spoke to. I cancelled this second membership and demanded he credit my charge card. I also told him I was going to report him to my credit card company as a fraud. He didn't seem to care. Both companies were based out of Texas but had different telephone numbers.
I called my credit card company and notified them of these fraudulent chages. I had to destroy my current credit card and wait until a new one was issued and sent (between 5-7 days). the rep informed me that my complaint would be sent over to their investigative team and I was not responsible for the two charges.
I googled both telephone numbers today at work and found out that both numbers are associated with each other, both numbers belonging to the same company. Imagine that. Not only did they rip me off once, but had the audacity to double-charge me from the same company.
I would like a lawyer to begin investigating this with the possibility of a class action suit against these people. This has to be illegal, not to mention unethical, to sign a person up for membership without their authorization and begin taking out automatic withdrawals from their credit card or checking account. These people seem to think that we are all idiots and don't look over our statements in hopes they can continue to charge unconditionally. I wonder how many hundreds of people have been subjected to this fradulent and illegal act.
Miffed
Markham, Illinois
U.S.A.
5 Updates & Rebuttals
Laurie
Haslet,Texas,
U.S.A.
TO CONSUMER AFFAIRS MANAGER
#2Consumer Comment
Fri, April 03, 2009
BS - If you cared about customers - you would not be HIDING behind $$ offers and bogus surveys on other websites and TAKING ADVANTAGE OF THE FACT THE MOST PEOPLE CHOOSE NOT TO READ THE INFO PROVIDED. Yes you have full disclosures as I have seen them and never take the $$ offer or do the stupid survey, BECAUSE I TAKE THE TIME TO READ! The reason why you do this is because NO WANTS THESE WORTHLESS MEMBERSHIP PROGRAMS! YES THEY ARE COMPLETELY WORTHLESS! In this current economic crisis - no one wants to spend money -so stop stealing it from them!
Melissa
Plano,Texas,
U.S.A.
Consumer Affairs Manager
#3UPDATE Employee
Fri, April 03, 2009
At LeisurePlus and Savings2Go nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at [email protected], by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.
Melissa
Plano,Texas,
U.S.A.
Consumer Affairs Manager
#4UPDATE Employee
Fri, April 03, 2009
At LeisurePlus and Savings2Go nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at [email protected], by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.
Melissa
Plano,Texas,
U.S.A.
Consumer Affairs Manager
#5UPDATE Employee
Fri, April 03, 2009
At LeisurePlus and Savings2Go nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at [email protected], by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.
Melissa
Plano,Texas,
U.S.A.
Consumer Affairs Manager
#6UPDATE Employee
Fri, April 03, 2009
At LeisurePlus and Savings2Go nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at [email protected], by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.
