Report: #226424

Complaint Review: Buy.com - California

1 Updates & Rebuttals

Reported By:

- Piscataway, New Jersey,

Submitted:

Updated:

Author Confirmed

Why?

Buy.com

buy.com California, U.S.A.

Web:

N/A

Categories:

Computer Dealers

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Buy.com Buy.com Defective items from Buy.com Unknown California

*Consumer Suggestion: Email them enough, and you can get a telephone number

Hi,

I got this Belkin Flip from Buy.com. I opened it and found that it is defective (after calling Belkin technical support).

I sent an email to Buy.com (as they dont give customer service number) They responded after 7 days and say that it falls outside the return policy.

So Beware. I lost only $34. But I am going to tell everybody whoever I know about my experience.

Its very very strange that they dont even have customer service number. If I knew that before buying I would have never bought. Who wants to buy from some anonymous person who takes your money first (and we never know what happens).

Thanks

Chandra

Chandra

Piscataway, New Jersey
U.S.A.

Click Here to read other Ripoff Reports on Buy.com

1 Updates & Rebuttals

Andrew

San Francisco,
California,
U.S.A.

Email them enough, and you can get a telephone number

#2Consumer Suggestion

Sat, January 06, 2007

Why was the defective item not covered by Buy.com's return policy? buy.com/corp/support/returns/default.asp?What=returnNext Anyway, here's the customer service number you couldn't find: 1-877-780-2464. For some necessary info about how to use it, see my Rip-off report on Buy.com.

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