Joe Braccio, owner of Cabinet Warehouse Plus is quite slick an moved into what was the former Bay City Plywood location on US Highway 19 in Hudson, FL which is where I thought I was going originally........I WISH I had seen the previous review before I hired Cabinet Warehouse Plus. We hired them to do our kitchen remodel on 6/7/14 with the understanding that this would be a 2 to 2 1/2 week project.
We were told by Dan Sudnick that he was a licensed General Contractor and that he would be overseeing the project. I have since found out that he is not and that it is illegal for an unlicensed contractor to subcontract out work to licensed subs. Unfortunately, this project was a problem from the first week. From Dan overseeing the jackhammering of my foundation to to move the plumbing 10 feet that had to be done twice as he did not measure and confirm with us where the plumbing should be moved to accomodate a larger island to the island having to be moved for the same reason, this has been a painful project that is still not completed 8 weeks later. We advised Dan that we wanted to go with tile floors as we had wood laminate recently installed in all the bedrooms and were very unhappy as they sounded like rice crispies when you walked on them. He convinced us that this was due to a bad install and assured us that they would use double space age type underlayment that would prevent any sound. We agreed to go with the wood laminate and ripped out $1,000 worth of flooring in our master bedroom. The floor makes more noise than our first floor did. It sounds like rice cripsies almost every where that you walk and now makes a squeaking sound in several areas. There are dips in the flooring where it is obvious that no one made sure the flooring was level prior to the install and we now are seeing water damage in areas. The door casings were cut to make room for the 12mm laminate flooring that are uneven and have jagged upward angles and where the corners are, there are gaps. The owner, Joe Braccio has denied that his employees even cut the door casings which is absured especially when you realize that there was 22 year linoleum underneath. He has gone as far to ask us if we even saw his employees cut the door casings.
In the process of installing the flooring, their employee accidentally hit the front of my brand new refigerator that we have not even plugged in and put a ding in the door. Joe Braccio has insisted that his employee did not ding the refrigerator and asked if we saw them hit it. Again, his employees are the only ones doing work in the house and it was his employee, Dan Sudnick who insisted that the fridge be brought in the house before the remodel was complete due to the issues with him putting the island in the wrong location and then moving it without our consent.
This is just a small sampling of the issues we have had since this project began on 6/9. We also have broken and chipped granite with huge seams that do not match. Joe advised he would correct some of the granite issues but when he sent A&D Granite out of Tampa over to measure for a replacement piece for just the island, this man walked in and walked right back out after less than a minute and said he could not measure an angle. He has not returned since nor contacted us.
Joe Braccio was concerned that I was going to sue him and told us he was pulling back as he didn't want to put anymore of his $ (I guess he forgot that I was paid almost in full) into the project if he was going to get sued anyways. This company is not licensed and cannot subcontract out work and oversee work that should have had permits pulled. I am very disatisifed and would NEVER recommend them. I have filed complaints with the Pasco County Contractors Licesing Board as well as the state, the BBB and now have contacted the Pasco County Sherriff's Office as it is illegal to represent yourself as a Licensed General Contractor when you are in fact, NOT. I encourage anyone who is considering hiring them to contact me and I will gladly share photos of the work that is still not completed. Since I have started making my complaints, they have started to call and respond to emails but the Sheriff's office is telling me not to communicate with them until their investigation is completed.
#2Author of original report
Thu, April 28, 2016
As of today, this case is still open and I have filed suit against Joe Braccio, Dan Sudnick and Cabinet Warehouse Plus, Inc. This is a considerable expense in addition to my unfinished and damaged kitchen/flooring but I don't want anyone else to ever experience what I have gone through, especially the elderly. The Florida Department of Business & Professional Regulation through the Office of General Counsel has fined Joseph Braccio the maximum fine they are able to assess $6,000. You can see the case against Mr. Braccio on the state's website ... www.myfloridalicense.com. Click on Search Unlicensed Activity Complaints. Search by his name (Braccio, Joseph) under Unlicensed Activity.
Unlicensed Details
Respondent Name | BRACCIO, JOSEPH | Complaint ID | 1497746 |
County | Pasco | Profession | CILB/ECLB |
Street Number | 16607 | Complaint Number | 2014036673 |
Address Line1 | ***** | Complaint Class | Unlicensed Activity |
Address Line2 | Entered Date | 9/3/2014 | |
Address Line3 | Disposition Date | 9/10/2015 | |
City | HUDSON | Complaint Disposition | Final Order |
State | FL | ||
Zip | 34667 |
Close |
I saved for years to save enough money to remodel my kitchen and sadly learned more about what not to do than Joe Braccio has learned in his claim of 20+ years of doing business in Pasco County. It truly saddens me to see so many other complaints with the Better Business Bureau and Ripoff Report. Most upsetting is reading the last complaint on this site. I would hope that the family of this elderly woman called the police on Mr. Braccio and the two thugs he sent to her home. That is elderly exploitation and abuse and that is a crime. He had no problem calling the police on me when I showed up to his place of business to try and come to a resolution with my kitchen disaster (6 months after my kitchen remodel began). He ran out the back of the warehouse and left his poor employee to try and figure out where he went and who I was.
Do NOT do business with this man or anyone affiliated with him. He is not to be trusted and if you don't take my word, just search for complaints online and you will find plenty. I would be happy to discuss my experience with anyone who has questions or may need my attorney's assistance.
Cabinet Warehouse Plus
Hudson,#3UPDATE Employee
Fri, April 17, 2015
The allegations made are incorrect and baseless. Our business did everything possible to satisfy this customer and meet her expectations.