D
Florida,#2Consumer Comment
Wed, September 05, 2007
I have a car loan with COAF and have never had a problem with them (loan is 4 years old). I did have to defer a payment last year and can tell you that if you can't call in Nov to defer the Oct payment. You actually deferred the Nov payment. You can not defer a payment AFTER it's past due.
Marcus
Lewisville,#3UPDATE EX-employee responds
Wed, January 03, 2007
For one you called in November and your payment was due in october and most likely you were over 10 days late which means collections were calling. Capital one does not offer deferments unless you make a payment if your behind. So you would have had to pay 35$ + Octobers car payment and you could defer the November payment. So you story does not make sense. Also Im sure you are a big pain in the @$$ so you didn't listen to anyone. Most likely this what happened you received a deferment and you didn't make your november payment on time which then makes your deferment voided and you still owe one payment. So if you would have called and made another payment used the 35$ you already paid for a deferment you could of gotten Dec Deferred. You can call the DA all day it wont do any good every call is recorded and they are not cheating you pay your freaking bills on time.
John
Califon,#4Consumer Comment
Mon, November 20, 2006
is that you talked to someone on the phone, didn't get anything in writing, and they told you what you wanted to hear, not what the company wanted. Granted, you are under the impression that your payment was deferred. I can almost guarantee it was not. They are not looking for "an extra payment", they are looking for the missed payment. That's just how I am reading it. I don't think you are going to have a case against them as they will deny they will deny your phone conversation. In any case, good luck.
Chip
Anytown,#5Consumer Comment
Mon, November 20, 2006
I'm on my second loan with them. I love their blank check product. I have had ZERO problems. Not one...in 4 years.