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  • Report:  #85004

Complaint Review: Capitol One - Richmond Virginia

Reported By:
- syracuse, New York,
Submitted:
Updated:

Capitol One
Po Box 85015 Richmond, Virginia, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I asked Capitol one to help me thru a difficult time by making some type of arrangement on 2 accounts. They connected me to their "hardship department", where rep offered me a "skip payment" option for a month. When I received the bill 2 months later, they added overlimit & late payment fees. I had numerous conversations with them. During several of these, they advised me there was no such thing as a "hardship department" ad no one was authorized to defer payments. My less than $500 account ended up to almost $1000. It's been in default for months now. I simply cant pay them. They have not one but 2 collection agencies contacting (harassing) me at my job. What happens if I just don't pay them????

Roberta

syracuse, New York
U.S.A.


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