- Report: #600485
Complaint Review: CEDARCIDEINDUSTRIES - SPRING Texas
Reported By:
CAVEATEMPTOR -
Alexandria, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
CEDARCIDEINDUSTRIES
2123 OLD OX ROAD SPRING, 77386 Texas, United States of America
Phone:
8008421464
Web:
www.cedarcidestore.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CEDARCIDEINDUSTRIES 25% RESTOCKING FEE! SPRING Texas
I purchased one quart of Cedarcide's "Best Yet" flea killer on April 21. Two weeks lapsed before I received this product. So, let me see, fleas drop 100 eggs every 72 hours; that would mean that I'd have approximately 4700 fleas in and on all inhabitants in my home if I decided not to purchase another product.
I contacted the company to return the product. They have a very onerous re-stocking fee of 25%. In my book, that's unconscionable. I fully understand the need to charge a restocking fee but the few businesses dumb enough to do it charge in the neighborhood of 10-12%.
Furthermore, the business does not have any return policy on their website. That begs the question: Is it in their legal purview to charge this when they have not taken any steps to warn customers?
Obviously, this company is not cognizant that this draconian fee and their business practice in general, seriously hurts their business because bad publicity causes them to lose thousands of potential customers. But, have it your way cedarcide. Just be aware that I'm going on the blogosphere to warn other potential customers.
Furthermore, if you check out the Better Business Bureau's (bbb.org) report for this business you will see they have an F rating:
Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F. Reasons for this F rating include:
* Failure to respond to 3 complaints filed against business
I contacted the company to return the product. They have a very onerous re-stocking fee of 25%. In my book, that's unconscionable. I fully understand the need to charge a restocking fee but the few businesses dumb enough to do it charge in the neighborhood of 10-12%.
Furthermore, the business does not have any return policy on their website. That begs the question: Is it in their legal purview to charge this when they have not taken any steps to warn customers?
Obviously, this company is not cognizant that this draconian fee and their business practice in general, seriously hurts their business because bad publicity causes them to lose thousands of potential customers. But, have it your way cedarcide. Just be aware that I'm going on the blogosphere to warn other potential customers.
Furthermore, if you check out the Better Business Bureau's (bbb.org) report for this business you will see they have an F rating:
Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F. Reasons for this F rating include:
* Failure to respond to 3 complaints filed against business
