- Report: #1476970
Complaint Review: Chamberlain -
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Author Confirmed
Why?
Chamberlain
United States
Web:
www.chamberlain.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Chamberlain non-existentcustomer service
Contractor put a B750 belt drive opener in during remodel. Very slow my old lift master was a lot faster and quieter.
A plastic cover was busted by contractor before installed. Contacted Chamberlain support through their web site to see about a replacement cover. Tech support replies then acts like they do not receive my reply to them. Waited couple of weeks and try again to have the same thing happen with a different support person.
Then Chamberlain sends me a survey about my experience with support. My responses to the survey explained what happened. I am still waiting for a reply to my survey. I mentioned if no reply that was their reply.
