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  • Report:  #1207056

Complaint Review: Champion Fuel Oil an Service Corp - Wappinger Falls New York

Reported By:
Ernie - Hopewell Jct, New York,
Submitted:
Updated:

Champion Fuel Oil an Service Corp
1234 Route 9 Wappinger Falls, 12590 New York, USA
Phone:
8456326888
Web:
www.championfuelhv.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Champion Fuel and Service Corp had a radio advertisement offering to beat all competitors prices. I called and asked for a delivery of oil. They talke me into signing a contract with them and pre-paying for 500 gallons of oil. I looked over the contract twice and asked a lot of questions and then agreed to do it since I would be using 250 gallons right away. They don't take credit cards. I should have known then. I went to the bank with the salesman, who identified himself as "John". (John later turned out to be David Dasilva who has been banned to do business by the NYS Attorney General due to past numerous complaints). I gave him $1125 in cash. I took his picture though and got a picture of his car just in case.

I was expecting them to come in a day or two to deliver promised first load. They don't show until I run out of oil and they have to come at night and deliver 50 gallons, claiming that was all that was left on the truck. They promise to be back in two days to fill tank. No show. Call everyday until I finally run out again and then they deliver 50 gallons and say they'll be back the next day becasue that was all that was on the truck. I call and call and call but get excuses everyday. I demand a refund and they promise to deliver oil. I run out again and I get 10 gallons of diesel and put it in myself becasue they say they may not be able to get to me. It is now 6 degrees out. Nest day they show up in a Hyundai and deliver 10 gallons out of 2 five gallon cans they had in the trunk of the car. Again, they promise to be there on Monday to fill it up. Monday, NO SHOW.

I call another fuel company. They come immeditely and tell me to call my credit card in to the desk for payment. No issues, great, fast service. Never another call from Champion. I call and go to the office. Other office in building tells me that people come in everyday looking for them. They have many complaints.

Bottom line, I have a complaint filed with NYSP, NYS Attorney General, Dutchess County Weights and Measures, BBB and small claims court. I am waiting for them to get theirs. By the way, the contract says it is automatic delivery and a minimum of 100 gallons per delivery. I got 50, 50 and 10. out of 500.

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