- Report: #414847
Complaint Review: Chase Auto Group - Baton Rouge Louisiana
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Chase Auto Group
P.o Box 260161 Baton Rouge, 70826 Louisiana, U.S.A.
Phone:
800-346-9670
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Chase Auto Group Chase another word for legal theif and harrasement Phoenix, baton Rouge Louisiana
First they and the auto group had me sign for a vehicle that deceptively charged me 19.8 % interest then IT STARTED- the phone calls. If I am three days late the calls both automated and personal will start non stop, two to six times a day they will leave messages it can be 730am or 930 pm and they continue. when I tried to put an end to the harrasing phone calls by calling them instead and telling them what day I will make my payment they still continued their calls. When I answered and asked why they are calling again.I received a response of "we dont have any record of you calling ma'am"
When i explained once again she said she would indeed note it on my account.
The calls continued. When I for the third time explained , the lady tells me"verbatimn "just because you call telling us what day you will make the payment, does not stop us from calling you" I hung up and have not answered my phone since that day 8 months ago. and they continue to call and leave at least two messages a day. nine times out of ten my calls are from chase.
It is a form of harrasement as much as they do it. and since that day 8 months ago. I have been SO disgusted with them that I wait until the last day possible before my 30 days late hits my credit to make a payment. ON PURPOSE and I let them waist money by spending SO much time calling me
Mona
phx, Arizona
U.S.A.
When i explained once again she said she would indeed note it on my account.
The calls continued. When I for the third time explained , the lady tells me"verbatimn "just because you call telling us what day you will make the payment, does not stop us from calling you" I hung up and have not answered my phone since that day 8 months ago. and they continue to call and leave at least two messages a day. nine times out of ten my calls are from chase.
It is a form of harrasement as much as they do it. and since that day 8 months ago. I have been SO disgusted with them that I wait until the last day possible before my 30 days late hits my credit to make a payment. ON PURPOSE and I let them waist money by spending SO much time calling me
Mona
phx, Arizona
U.S.A.
3 Updates & Rebuttals
Resty
Waunakee,Wisconsin,
U.S.A.
I dont get it.......
#2Consumer Comment
Wed, February 25, 2009
You signed the loan papers...... You said:"he auto group had me sign for a vehicle that deceptively charged me 19.8 % interest" If you READ the loan papers......as most people do..or should....and then signed them.......how was it deceptive?? You wanted the loan, you wanted the vehicle...you signed the papers. NO rip there. Then you're late on payments and get upset because they call you. WOW..interesting concept here......PAY THE AMOUNT DUE WHEN ITS DUE and dollars to dog biscuits they wont call and "harrass" you. You agreed with them that you would pay X amount of money of X given day. Outside of those two things and you are in default. No brainstorm there. You cant dictate to these people when or how much you'll pay when YOU decide you want to !!!!!! People like you make it d**n hard on those of us who work hard and are honestly paying what they owe without looking for lamea$$ excuses to get out of it. No wonder credit card companies are hiking interest rates for the honest hard working American................they have to...to cover for the deadbeat dumba$$es who continue to default
Yattering
San Diego,California,
U.S.A.
That isn't how it works
#3UPDATE EX-employee responds
Wed, February 25, 2009
You signed the paper work at the dealership, when you signed the contract, you were stating you read in full and understood the contract. The laws are they can start calling at 8 am and cannot call after 9 pm. If they call and you don't answer, and they don't leave a message, they can call you several times in that day because there was no contact. If they left two messages at the same phone number that is bad/wrong. If they left a message on your cell and at your home phone, that is perfectly acceptable. You don't get to tell them when you are going to pay and expect them to just set the account out to await your payment. They are there to cure your defaulted debt, it is their job to bring that payment in, or make the arrangements to get it. The true shame of this is that by making your payments as close to 30 days past due as possible (and I hope you aren't mailing them because post mark doesn't count, if it isn't received and processed on day 29 you are setting yourself up for credit marks) the only person you are hurting is yourself. The later you make your payment, the more of the payment is going to apply to interest than principal. Your actual principal balance will not be getting paid to as calculated at the inception of the loan. A long period of time making payments in this manner will impact your payoff at the end of the loan. You aren't getting back at them at all, you are costing YOURSELF money in the long run.
D K
Jacksonville,Florida,
U.S.A.
NO RIP OFF HERE
#4Consumer Suggestion
Fri, January 30, 2009
You agreed to the interest rate when you signed the paperwork. The interest rate is on that paperwork you sign, there was NO decpetion on their part. If you are late then can call as early as the 1st day. Make your payments on time, read what you sign and take responsibility for YOUR actions.
