- Report: #1188018
Complaint Review: Christmas Central - Internet
Reported By:
Nikhil Dev -
Farmington Hills, Michigan,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Christmas Central
Internet, USA
Phone:
800-433-0038
Web:
http://www.christmascentral.com/
Categories:
Business Rating:
(0)
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Christmas Central Cheap product, high price and unusual return policy and nasty customer experience New York New York
Order No: 8692034608956
Hi,
I am not satisfied with my purchase and i didnt even use it. The returns said i can return it within 30 days of receipt so I went to Walmart store to return it the day i received. But they said I cant return in the store. I bought another pumpkin in the Walmart store and planned on returning this one. The product was way too light in weight and delicate to use it as a Halloween pumpkin (lantern). Even the LED lights were of cheap quality. The price was too high for the quality when compared to other stores.
I called the customer service today and asked her if I can ship the product back without any fee and she said she cant help me and commented saying that I used it and that I am returning it after Halloween. I asked her to escalate my call. Then she refused for a while and then put me on hold for like 15 mins and the call cuts off suddenly.I was not happy with that comment. I am a post graduate working in a reputed firm and I would do such tricks for a meager 16 bucks.This is not the service that I expect as a customer.
I will be glad if anyone can get back to me on this. Thanks.
