- Report: #737948
Complaint Review: CityGrid Media - Hollywood California
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Author Confirmed
Why?
CityGrid Media
8833 W. Sunset Boulevard, West Hollywood, 90064 California, United States of America
Phone:
800.611.4827
Web:
www.citygridmedia.com
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CityGrid Media False Charges, Refusal to Cancel Service, No Reply to E-mail, Collection Notices Hollywood, California
Our company was solicited by CityGrid Media for their directory service. They claimed that they would get us additonal listings on many of the popular search engines out there as many of them pull from the CityGrid database. Once we agreed to a directory listing fee, we were then automatically put into a monthly click scheme. We immediately canceled this service, but the company representative TJ Broadnax would not accept or complete the cancelation. After repeated attempts to cancel, we had to dispute each of their almost $500 / month charges with American Express. Thank goodness for credit card charge protection! The charges were immediately reversed because CityGrid Media had no contract or signature from our company. A collection representative from CityGrid then made repeated attempts to collect from us via e-mail. Once we asked for a copy of our contract, he stopped replying to us. CityGrid then sent "our account" to collection with A.R.M. Solutions. The harrassment does not stop! I see that many people on the Internet are complaining about CityGrid Media and there is a class action lawsuit against them. Beware - do not conduct any business with this company would be my advice to you!
