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  • Report:  #1381206

Complaint Review: Clair Skin Care - Internet

Reported By:
elle - Peoria, Arizona, USA
Submitted:
Updated:

Clair Skin Care
Internet, USA
Phone:
877-743-1783
Web:
Clairskin.net
Categories:
Tell us has your experience with this business or person been good? What's this?

On May 5th I ordered a trial of Clair skin serum. I was billed $4.95.   On may 20th I called and told them to not send me any more.  I knew I would be billed for the full amount becase they only give you 15 days to get a refund.  At that time I made sure that they would not send me any more because I did not like the product.  I was assured that my account was canceled.  On June 22 I recieved another bottle and went I checked my bank I was billed $94.67.  When I called the company, at first I was told that nothing could be done and when I said they would do something I was told that I could return it and they would give me a refund MINUS a $5.95 restocking fee,  I am angry about them sending me the product and since I did not order it I should not have to pay a restocking fee.   I have dealt with other on line skin care products in the past and this is the worst customer service ever!



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