- Report: #1390485
Complaint Review: Clairskin - Internet
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Author Confirmed
Why?
Clairskin
Internet, USA
Web:
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Clairskin Also, don't know other names After checking over the details of the "free face cream & eye cream", looking to see if there was a catch (automatically have an otder every month); finding no caveat, I ordered the creams (eye & face for FREE) THEN MY CREDIT CARD WAS CHARGED $9O.00 FO EACH CREAM, MAKING IT $180.OO MONTHLY. MY DAUGHTER PROMPTLY CANCELED, BUT I WAS CHARGED FOR THIS MONTH. THIS IS THE SECOND TIME THAT I FELL FOR THE "FREE CREAM" & THOUGHT THIS TIME, I HAD READ ALL THE FINE PRINT. THE OTHER COMPANY THAT I AM COMPLAINING ABOUT IS "CREATIVE ITEMS (THEY HAVE A WBSITE) I TOLD THEM I WANTED TO RETURN THE CAMI-TOPS, THAT I ORDERED. NOT ONLY DID THE GIVE ME THE RUNAROUND, BUT NEVER GOT AN RETURN ADDRESS. ITEMS WERE SENT DIRECTLY FROM CHINA, HAVE AN OFFICE IN WALNUT ( PHONE IS NEVER ANSWERED, BUT DOING A LITTLE CHECKING," IF THEY WILL ALLOW YOU TO RETURN", YOU WILL HAVE TO SEND IT TO SAN SALVADORE! ? FOR CREAM & CHINA FOR CREATIVE ITEMS Internet
I ordered free eye cream & face cream from Clair skin, that advertised charging me shipping only.
This month (August2017), I was charged $90.00 for each cream -total $180.00. I thought I had carefully checked the fine print, but evidently in the ad (well hidden) i supposedly signed up for a monthly delivery.
My daughter canceled the next month, but I evidently have to pay for this month.
Someone complained that these companies change their names all the time.
The other company that I am complaining about is "Creative Items. It has a wesite. I bought two items (cami-tank top with bra) that came directly from China (Chinese Co.) with no papers inside, incase, you need to return your purchase.
I have not received a return address, after getting several e-mails, asking me questions, asking me to take a photo of the item with the packaging. They were killing time, because you have to return item within 14 days, but still did not send me a return address. I am stuck with these two items.
