- Report: #1050481
Complaint Review: Class 1 Autosports - Green Brook New Jersey
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Author Not Confirmed
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Class 1 Autosports
1 U.S. 22 Green Brook, 08812 New Jersey, USA
Phone:
7327522443
Web:
www.class1autosports.com
Categories:
Business Rating:
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Class 1 Autosports Liars Cheaters Scamming Violating Constitutional Rights Green Brook New Jersey
Class One Auto Sports:
The sign looks like it says “Class C” and I should have stopped at that observation.
Why? Because they are a 3rd-rate, low-class, shadier-than-shady operation. I got new rims put on my car. The first thing I noticed was that they didn’t put the chrome caps back on the valves. They put plastic caps on instead, and they weren’t even all the same color! They also didn’t put the old rims back IN my car, as I requested. Then I noticed that my car had a wobble. I took it back and they said “You need control arms, bushings, struts, tie bars” the list went on. I then took it to my regular mechanic for a second opinion and guess what? My car was wobbling because these total idiots at Class 1 put EVERY ONE of my tires on backwards. Directional tires on backwards. Experts? Nay. Oh, they also forgot the hub-centric rings – which are NECESSARY for centering. Every wheel was mounted and fastened wrong! Here is the topper: I was charged twice on my credit card for the nuts and key that they didn’t tell me I would need until AFTER I purchased the rims. At that point I would have asked for my money back, but in the fine print I found that they have a NO REFUND policy and the store credit is only good for 60 days, as are gift cards. Talk about shady, this is about as shady as it gets.
I contacted the store manager, Joe, Who was extremely unprofessional. He blamed the double charge on his “F*$%ing computer”, then began to wax poetic about how much he “hates this upgrade to his software and blah blah blah” - cry me a river. At one point he got defensive and started in with the “I’ve been in business for 22 years and yaaaawn”. I’d like to know what these businesses are. I am sure they are varied, many, and failed. Talking on the phone got me nowhere so I went down to say hello. I dropped in, had a very loud encounter with one of the technicians, called the police, and had an in-store visit with the Green Brook PD. Joe, the manager then agreed to a refund for the labor, as I felt that I didn’t deserve to have to pay for this horrible work. “Joe” then issued me a refund cheque – only to later stop payment because I “gave a bad review” online. That’s a violation of my constitutional right to freedom of speech and expression, and it happened to be an honest review. This issue is still unresolved and I have filed a claim in Civil court.
I have reported this sham house to the Better Business Bureau, and I’m currently talking with the Department of Consumer Affairs. I intend to do whatever I can do to bring to the attention of the public the fact that this place and these people are indeed scam artists. Only go here if you like getting ripped off. TBC…
