- Report: #71487
Complaint Review: Columbia House Music - Terre Haute Indiana
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Author Confirmed
Why?
Columbia House Music
1400 North Fruitridge Avenue Terre Haute, 47811 Indiana, U.S.A.
Phone:
812-242-7000
Web:
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Columbia House Records & Tapes - Columbia House Music Unable to get credit refund unsatisfactory nonexistent customer service substandard business practices Terre Haute Indiana
I joined Columbia House with their 'deal' to buy so many CD's for little dollars. I sent in my choices and received a shipment of the requested choices along with a few other tapes (Latin) not ordered. I returned the non-ordered tapes and received a bill for +$100.00. I sent a letter asking where this billed amount was coming from.
I then received another shipment with the exact cd's as the first shipment, no explanation, nor a response to my first letter about the bill. I sent the opened package back, I had to pay for return and return receipt along with another letter asking why I received another shipment of the same cd's. I then received an EXACT same shipment again. A bill was received separately saying they were going to send me to collection if I did not pay in 15 days.
I sent in the $179.?? to get them off my back and figured once they got their sh-- together, they would owe me. I now have a credit of $149.85 and they will not send it to me. They want me to order more from them. I do not want to deal with them and have sent letters stating that fact. I am unable to get my credit owed to me from Columbia House. They are rip-off's and their customer service is non-existent. Their billing is the pits!
Charlene
South Bend, Washington
U.S.A.
I then received another shipment with the exact cd's as the first shipment, no explanation, nor a response to my first letter about the bill. I sent the opened package back, I had to pay for return and return receipt along with another letter asking why I received another shipment of the same cd's. I then received an EXACT same shipment again. A bill was received separately saying they were going to send me to collection if I did not pay in 15 days.
I sent in the $179.?? to get them off my back and figured once they got their sh-- together, they would owe me. I now have a credit of $149.85 and they will not send it to me. They want me to order more from them. I do not want to deal with them and have sent letters stating that fact. I am unable to get my credit owed to me from Columbia House. They are rip-off's and their customer service is non-existent. Their billing is the pits!
Charlene
South Bend, Washington
U.S.A.
4 Updates & Rebuttals
Charlene
South Bend,Washington,
U.S.A.
I got my money back!
#2Author of original report
Tue, November 18, 2003
I received a check for the amount of credit that Columbia House owed me. I am satisfied now. Thank you!
Charlene
South Bend,Washington,
U.S.A.
I got my money back!
#3Author of original report
Tue, November 18, 2003
I received a check for the amount of credit that Columbia House owed me. I am satisfied now. Thank you!
Charlene
South Bend,Washington,
U.S.A.
I got my money back!
#4Author of original report
Tue, November 18, 2003
I received a check for the amount of credit that Columbia House owed me. I am satisfied now. Thank you!
Charlene
South Bend,Washington,
U.S.A.
I got my money back!
#5Author of original report
Tue, November 18, 2003
I received a check for the amount of credit that Columbia House owed me. I am satisfied now. Thank you!
