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  • Report:  #29513

Complaint Review: Constitution Life Insurance company - Pensacola Florida

Reported By:
- NEW CASTLE, PA,
Submitted:
Updated:

Constitution Life Insurance company
po box 130 Pensacola, 32591-0130 Florida, U.S.A.
Phone:
800-789-6364
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I paid my health insurance for 6 months at a time , totaling 688.00 dollars. I switched to select blue cross one month into the premium. Constitutional life told me there was no refund given for the remaining 6 months and this was the pennsylvania law. i am stuck with 2 insurances as my supplement insurance to medicare. constitutional life agent, jerry joseph never disclaimed that there were no refund if paid in advance.

they need to refund me my money back as no law exists stating insurance company cannot refund due to the Pa. law. i hope other medicare patients are aware of pre-paying in advance for 6 months. my coverage was from 4-o1-o2 to 10-1-02. my blue cross coverage began on 5-01-02.

theresa

new castle, Pennsylvania


9 Updates & Rebuttals

Spencer

Fort Madison,
Iowa,
U.S.A.
Bad agent, not company

#2Consumer Suggestion

Thu, March 25, 2004

It sounds like you had a bad agent, he probably didn't want a charge back on his commision for the premium that was paid, or else the service rep at the company was retarded, in which case your agent should have known better and got you your refund. I am an independent agent and Constitution Life is one of many companies that we work with. Often times an insurance company will get blamed when in truth it is the agent that is at fault, as far as the law goes it is very plain, it is ILLEGAL for a person to carry two medicare supplements. This is the reason that most companies have a NON-DUPLICATION form with a medicare supplement application that states you will not have duplicate coverage. In situations like these your best bet is to contact your state insurance commisioner and file a complaint.


Spencer

Fort Madison,
Iowa,
U.S.A.
Bad agent, not company

#3Consumer Suggestion

Thu, March 25, 2004

It sounds like you had a bad agent, he probably didn't want a charge back on his commision for the premium that was paid, or else the service rep at the company was retarded, in which case your agent should have known better and got you your refund. I am an independent agent and Constitution Life is one of many companies that we work with. Often times an insurance company will get blamed when in truth it is the agent that is at fault, as far as the law goes it is very plain, it is ILLEGAL for a person to carry two medicare supplements. This is the reason that most companies have a NON-DUPLICATION form with a medicare supplement application that states you will not have duplicate coverage. In situations like these your best bet is to contact your state insurance commisioner and file a complaint.


Spencer

Fort Madison,
Iowa,
U.S.A.
Bad agent, not company

#4Consumer Suggestion

Thu, March 25, 2004

It sounds like you had a bad agent, he probably didn't want a charge back on his commision for the premium that was paid, or else the service rep at the company was retarded, in which case your agent should have known better and got you your refund. I am an independent agent and Constitution Life is one of many companies that we work with. Often times an insurance company will get blamed when in truth it is the agent that is at fault, as far as the law goes it is very plain, it is ILLEGAL for a person to carry two medicare supplements. This is the reason that most companies have a NON-DUPLICATION form with a medicare supplement application that states you will not have duplicate coverage. In situations like these your best bet is to contact your state insurance commisioner and file a complaint.


Spencer

Fort Madison,
Iowa,
U.S.A.
Bad agent, not company

#5Consumer Suggestion

Thu, March 25, 2004

It sounds like you had a bad agent, he probably didn't want a charge back on his commision for the premium that was paid, or else the service rep at the company was retarded, in which case your agent should have known better and got you your refund. I am an independent agent and Constitution Life is one of many companies that we work with. Often times an insurance company will get blamed when in truth it is the agent that is at fault, as far as the law goes it is very plain, it is ILLEGAL for a person to carry two medicare supplements. This is the reason that most companies have a NON-DUPLICATION form with a medicare supplement application that states you will not have duplicate coverage. In situations like these your best bet is to contact your state insurance commisioner and file a complaint.


Stase'

Ocala,
Florida,
U.S.A.
No Problems receiving refund from Constitution Life

#6UPDATE Employee

Wed, October 01, 2003

I have been an agent with this company for over a year, and am also associated with American Pioneer, a sister company of Constitution Life Insurance Company. I use this company because of it's excellent customer service. I have had premiums refunded for the same reason with no problems, and in addition... I signed up a lady who was being terminated from the group health policy because she was turning 65. The policy went into effect on June 01, 2003. Upon realizing she did not need to cancel her valuable group coverage because of Rx benefits, I asked the company, on September 16, 2003 to refund all premiums from effective date of policy due to duplicate coverage. The refund was issued within 10 days. EXCELLENT CUSTOMER SERVICE, TIME AND TIME AGAIN.


Mary

Indianapolis,
Indiana,
U.S.A.
Pennsylvania Life sells Constitution Life

#7UPDATE EX-employee responds

Wed, April 23, 2003

I worked for this company for 2 years. Please if you have any dealings with this company, please reconsider. They are CORRUPT! Many forgeries, misrepresentations etc...I saw this with my own eyes. It is the LAW that in replacing a Medicare Supplement that an Insurance Company can not keep any UNEARNED PREMIUMS, THIS IS TRUE WITH ALL POLICIES THAT ONE PURCHASES, if cancelled you should get ALL of your unearned premiums back. Just another scam by a very bad Insurance Company. DO NOT DO BUSINESS WITH THIS COMPANY, PLEASE!


Mary

Indianapolis,
Indiana,
U.S.A.
Pennsylvania Life sells Constitution Life

#8UPDATE EX-employee responds

Wed, April 23, 2003

I worked for this company for 2 years. Please if you have any dealings with this company, please reconsider. They are CORRUPT! Many forgeries, misrepresentations etc...I saw this with my own eyes. It is the LAW that in replacing a Medicare Supplement that an Insurance Company can not keep any UNEARNED PREMIUMS, THIS IS TRUE WITH ALL POLICIES THAT ONE PURCHASES, if cancelled you should get ALL of your unearned premiums back. Just another scam by a very bad Insurance Company. DO NOT DO BUSINESS WITH THIS COMPANY, PLEASE!


Mary

Indianapolis,
Indiana,
U.S.A.
Pennsylvania Life sells Constitution Life

#9UPDATE EX-employee responds

Wed, April 23, 2003

I worked for this company for 2 years. Please if you have any dealings with this company, please reconsider. They are CORRUPT! Many forgeries, misrepresentations etc...I saw this with my own eyes. It is the LAW that in replacing a Medicare Supplement that an Insurance Company can not keep any UNEARNED PREMIUMS, THIS IS TRUE WITH ALL POLICIES THAT ONE PURCHASES, if cancelled you should get ALL of your unearned premiums back. Just another scam by a very bad Insurance Company. DO NOT DO BUSINESS WITH THIS COMPANY, PLEASE!


Mary

Indianapolis,
Indiana,
U.S.A.
Pennsylvania Life sells Constitution Life

#10UPDATE EX-employee responds

Wed, April 23, 2003

I worked for this company for 2 years. Please if you have any dealings with this company, please reconsider. They are CORRUPT! Many forgeries, misrepresentations etc...I saw this with my own eyes. It is the LAW that in replacing a Medicare Supplement that an Insurance Company can not keep any UNEARNED PREMIUMS, THIS IS TRUE WITH ALL POLICIES THAT ONE PURCHASES, if cancelled you should get ALL of your unearned premiums back. Just another scam by a very bad Insurance Company. DO NOT DO BUSINESS WITH THIS COMPANY, PLEASE!

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