- Report: #844050
Complaint Review: Contractors.com - Reply Inc. - San Ramon California
Reported By:
Joel -
Chester, South Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Contractors.com - Reply Inc.
12667 Alcosta Blvd., Suite 200 San Ramon, CA 94583 San Ramon, California, United States of America
Phone:
888.466.8677
Web:
www.contractors.com and www.reply.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Contractors.com - Reply Inc. pro.contractors.com Billing Fraud, Contractors.com scam, contractors.com, scam San Ramon, California
In November of 2011 I wanted to set up an account with www.Contractors.com to get leads for my roofing company.
was told I had to give them my Credit Card information to set it up, I informed Jennifer that I did not have the cash to get
it going and she said she would wait until I gave her the go ahead but could go ahead and set up my account. She said
she could send me some free leads from another program they had for $25 set up fee so I said ok. I never called Jennifer
back to let her know I was ready to get started with the $50 leads and they charged my card a total of $625 without
authorization. I realized I was getting these charges on Feb 10 2012 and called Scott at their company, he said he would
look into it and never called me back. I called him again and left a message that they had charged me another $250 since
I had talked to him, he called me back and left me a message that yes they charged me because they sent me another 5
leads! I called my bank to file fraud and they said call the number on the account and give contractors.com a chance to
resolve this, I called and spoke to a manager named Shane. He was extremely rude and unwilling to do anything to
resolve this.
