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Correctional Billing Services Charges outrageous fees for collect calls Internet Nationwide
I am writing to compalin about a company called Correctional Billing Services. This is a nationwide billing service used by correctional facilities all over the country.
In order for me to talk to my son who is incarcerated I HAVE to set up an account with this company and I have to pay the fees they charge. Just to connect my phone calls they charge $8.95 and each minute after that is $.89. Do the math for the 15 minute phone call I am allowed it cost me $17.30
Not only the money but I am only allowed to accrue $207.00 in calls each 90 days or they again block my line if I go over, even if my bill is paid unless I call and prepay for calls.
I know that some people think that if a person in in jail they are second class citizes and should have no voice, but until you know a persons story don't judge. This company has a monopoly on the phones they service and charge whatever they want and there is no one that can do anything about it.