- Report: #1026570
Complaint Review: Creditmri - Internet
Reported By:
Jesse -
Austin, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Creditmri
Internet, United States of America
Phone:
1.888.491.1119
Web:
www.creditmri.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Creditmri Credit Mri, Baron Reyes Creditmri staff, and Ceo utilize deceptive billing, and don't honor the terms of their own contract. Money scammers! Internet
After receiving a call from a Credit Mri account manager,Chris Thomas, stating that the company has refined their processes, I opted to utilize their services for a second time. I wasn't expecting much, but after my first round of disputes, some progress was made.
Credit Mri never mad any claims guaranteeing any specific results, but in their contract it clearly outlines fees and billing. After receiving my first invoice for services, the money was drafted out of my account immediately, but was not reflected in my account for nearly a month, and until I notified them, they didn't not proceed as detailed in the contract.
After the first billing and service issue, things only got worse. I received a second invoice for the services rendered which immediately caught my attention. On the invoice it seemed as if I were mis-billed for 4 items which I immediately contacted them about. Onnolee Hickey, Senior Admministrator, responded with an email specifically contradicting the terms of the agreement. After reviewing the agreement further I replied to her, clearly outlining the the terms and conditions, which in turn brought about a reply from Barron Reyes.
Barron Reyes, claimed owner and CEO, called on Saturday 2/9 to my surprise, and the call was quite pleasant. He pointed out that under my new agreement, the contract had been updated. I informed him that I needed to further review the contract, and we arranged to speak the following Monday, 2/11.
After a detailed review of the contract, it clearly states that all "charge off" items updated, or reviewed would be billed at $20, they have billed me $100, 5 times that amount, even though their contract which I agreed to stated otherwise. I emailed Barron with the exact details word for word on the contract, which seems to enrage him. I informed him that I wanted to get this resolved, as I had other people who wanted to utilize their service, his response was that they have helped 1000's of people as if my referrals are meaningless.
Things continued to go downhill during our conversation and he became verbally combative. He said that he did not have time for this as he had a meeting at 3:00, our call took place at 2:34, and if I wanted to bicker over the details he would have their attorney Stephen Laskero call me, I am still waiting for this call. For some reason due to the lack of professionalism on Barron's behalf, I doubt that any of this was brought to their attorneys attention.
Based on my experience, Credit Mri is far from reputable! I recommend that if anyone considers using them, they run for the hills. Barron does not value your business, nor does he seem to run a company that has clear processes put in place. No further contact on their behalf has been made to resolve this issue.
Credit Mri never mad any claims guaranteeing any specific results, but in their contract it clearly outlines fees and billing. After receiving my first invoice for services, the money was drafted out of my account immediately, but was not reflected in my account for nearly a month, and until I notified them, they didn't not proceed as detailed in the contract.
After the first billing and service issue, things only got worse. I received a second invoice for the services rendered which immediately caught my attention. On the invoice it seemed as if I were mis-billed for 4 items which I immediately contacted them about. Onnolee Hickey, Senior Admministrator, responded with an email specifically contradicting the terms of the agreement. After reviewing the agreement further I replied to her, clearly outlining the the terms and conditions, which in turn brought about a reply from Barron Reyes.
Barron Reyes, claimed owner and CEO, called on Saturday 2/9 to my surprise, and the call was quite pleasant. He pointed out that under my new agreement, the contract had been updated. I informed him that I needed to further review the contract, and we arranged to speak the following Monday, 2/11.
After a detailed review of the contract, it clearly states that all "charge off" items updated, or reviewed would be billed at $20, they have billed me $100, 5 times that amount, even though their contract which I agreed to stated otherwise. I emailed Barron with the exact details word for word on the contract, which seems to enrage him. I informed him that I wanted to get this resolved, as I had other people who wanted to utilize their service, his response was that they have helped 1000's of people as if my referrals are meaningless.
Things continued to go downhill during our conversation and he became verbally combative. He said that he did not have time for this as he had a meeting at 3:00, our call took place at 2:34, and if I wanted to bicker over the details he would have their attorney Stephen Laskero call me, I am still waiting for this call. For some reason due to the lack of professionalism on Barron's behalf, I doubt that any of this was brought to their attorneys attention.
Based on my experience, Credit Mri is far from reputable! I recommend that if anyone considers using them, they run for the hills. Barron does not value your business, nor does he seem to run a company that has clear processes put in place. No further contact on their behalf has been made to resolve this issue.
2 Updates & Rebuttals
Carlita
Warsaw,Missouri,
Real ID
#2General Comment
Wed, December 18, 2013
I happen to know his name is not Barron Reyes, Baron Reyes, etc. His real name is Barry Gene Reyes, he's 38, was living in Fort Myers, Florida. He stopped in Tampa, FL. for awhile but I heard he and a few of his running buddies moved to Asheville, North Carolina recently. He's had a few companies under different names. I personally have never done business with them but I happen to know his mom. The Lee County Court records in Florida are open, you can check him out, both in criminal records and civil. It pretty much tells the story. I would suggest you pay your bills and avoid the services.
Credit MRI
Tampa,Florida,
Jesse H**** Professional Debtor
#3REBUTTAL Owner of company
Wed, May 22, 2013
Jesse H**** of Cedar Park Texas, Professional Debtor/Realtor/Wharehouse Worker has filed a report against Credit MRI over a legitiment $190 invoice that he owes for credit repair services. Credit MRI deleted 6 items from Jesse H**** credit file, 2 of these items being foreclosures. Mr. H**** claims these 2 items were chargeoffs. He claimed to have never gone through foreclosure proceedings. We searched Texas public records and found notorized affidavits of the actual foreclosure.
Credit MRI charges $100 for foreclosure removals and only $20 for chargeoff removals. These items are billed only AFTER they are removed. Credit MRI never charged any money upfront with this client and proved itself before ever asking for money. Jesse H**** lied to Credit MRI just to get away from paying us. Add us to the long list of Creditors Jesse H**** has taken money or services from and never paid, the majority of which Credit MRI now regretfully deleted from his credit file.
6 Deletions, 2 being foreclosures, 56 point increase, over $136,000 in negative debt listed on credit file deleted in the first 32 days with Credit MRI.
Jesse H**** filed this same false report with the BBB. Credit MRI WON this dispute and still holds an "A" with the BBB.
Credit MRI attempted to resolve this issue but Mr. H**** would not admit or discuss the foreclosure even after I offered to show notorized proof. He requested that I not contact him again and hung up on me.
As far as "lack of professionalism", this claim is simply not true. Mr. H**** would not let me or my staff explain the language in the contract to him without being interrupted. Mr. H**** then claimed to have gone to law school and "knew" contract law better than anyone at Credit MRI. At this point I passed the information to our attorney to let the "lawyers" work this out. Mr. Hopkins has never returned the call.
Furthermore, our investigators found Mr. H**** lied again and never attended law school but actually took mandatory "law" class for the Texas Real Estate Exam.
Sidenote:
Credit MRI does not charge clients upfront money for credit repair services. We only charge AFTER the item has been deleted and only AFTER the deletion is proven by a thirdparty credit report. It is a simple no risk, pay for performance model that clients can see before they pay. Credit MRI is a 3 year old company holding an "A" with the BBB and 3 complaints listed on this site, 2 of which have been reversed by the client. This is extremely rare in the credit repair Industry and we have helped thousands of people all over the country. Credit MRI always puts the client first and is genuine in our efforts to help. We do more pro bono work than 99% of all credit repair companies and often go above and beyond to help our clients with issues not even pertaining to credit repair.
If ANY of the above information is disputed, I encourage you to call my office at 888-491-1119 ext 3101 to speak with me personally.
