- Report: #164641
Complaint Review: CrystalVision's Software Services - Carlsbad California
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CrystalVision's Software Services
2245 Camino Vida Roble Carlsbad, 92009 California, U.S.A.
Phone:
800-444-1343
Web:
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CrystalVision's Software Services ripoff, will not get money back, very misleading, dishonest Carlsbad California
I had a 30 day Trial for CrystalVision. I forgot about it, but they went ahead anyway and charged me $49.95. Then on the same day $19.95 and there after for the next 2 months $19.95.
I call them and they said because you did not respond before the 30 day trial we cannot give refund your money. I thought as long as I received the membership of $49.95 I would be happy.
They could only reimburse me $19.95 for October billing. This CD is to be used when I want to purchase something. I told them I did not want this in the first place.
Since I they cannot reimbuse the $49.95 I am still a member and can order. But I DO NOT WANT THIS.
Money is hard to come by, and I do need my membership money reimbursed. As I said I forgot about the 30 days. Why didn't you email me or send a letter to tell me that my 30 days were coming upon me.
Debora
Knoxville, Maryland
U.S.A.
I call them and they said because you did not respond before the 30 day trial we cannot give refund your money. I thought as long as I received the membership of $49.95 I would be happy.
They could only reimburse me $19.95 for October billing. This CD is to be used when I want to purchase something. I told them I did not want this in the first place.
Since I they cannot reimbuse the $49.95 I am still a member and can order. But I DO NOT WANT THIS.
Money is hard to come by, and I do need my membership money reimbursed. As I said I forgot about the 30 days. Why didn't you email me or send a letter to tell me that my 30 days were coming upon me.
Debora
Knoxville, Maryland
U.S.A.
1 Updates & Rebuttals
Lauri
Jacksonville,Florida,
U.S.A.
Oh grow up already!
#2Consumer Comment
Tue, November 15, 2005
YOU forgot about the 30 day trial period..and because YOU signed up for something, forgot about it, and couldn't afford it....YOU are now claiming a ripoff??? How about you take responsibility for your actions, don't spend more than you can afford, and send a letter of apology to the company for bad mouthing them when THEY did exactly what they said they would do........BILL YOU if you didn't cancel within the 30 days! It's a company, not your mommy and daddy, and a business doesn't "remind" you of things that you should be aware of.
