- Report: #869979
Complaint Review: Cultcine Rare Dvds - Internet Internet
Reported By:
Chris -
greensboro, North Carolina, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Cultcine Rare Dvds
Internet, Internet, United States of America
Phone:
714-318-8227
Web:
www.cultcine.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cultcine Rare Dvds fraudulent website, takes money, delivers no product, leaves no way of getting in touch Internet, Internet
i was given this website address through a lead online after doing a search for a specific title i was looking for for a birthday present for a close friend.
i ordered the dvd more than 2.5 weeks ago and no dvd and no explanation as to why it hasnt been delivered. this person leaves only a phone number that goes to a personal voicemail box of someone named "Cazz" (?). two messages have been left now and no response from "Cazz" at all.
i ordered the dvd more than 2.5 weeks ago and no dvd and no explanation as to why it hasnt been delivered. this person leaves only a phone number that goes to a personal voicemail box of someone named "Cazz" (?). two messages have been left now and no response from "Cazz" at all.
1 Updates & Rebuttals
Cultcine DVD
United States of AmericaRe: Cultcine Issues
#2REBUTTAL Owner of company
Thu, April 26, 2012
This is the manager of Cultcine.com. I want to apologize for you having not received your order. Unfortunately, I can't tell what your order is from this post, so if you could email me at sales[at]cultcine.com, I'd be happy to help you out.
If you received the sales invoice from our shop, you could also hit 'reply' and it should send the message to my email address. If you didn't receive the invoice, it may have gotten lost in a spam folder.
I updated my contact page to reflect the new email address (just recently switched over to it, so it's possible if you emailed that it may have gotten lost in the shuffle). I'm honestly not sure where you found any phone number for me/my site, but if you could send the link for that in your email to me so I can clear it up, that would be fantastic.
Again, I'm very sorry about this.
