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  • Report:  #109295

Complaint Review: Danny's Family Car Wash - Scottsdale Arizona

Reported By:
- Glendale, Arizona,
Submitted:
Updated:

Danny's Family Car Wash
Scottsdale Road Scottsdale, 85208 Arizona, U.S.A.
Web:
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Tell us has your experience with this business or person been good? What's this?
This is the WORSE service I have ever had! I drive a 2000 Volkswagon Jetta and I went to Danny's Family car wash for the first time, and when I pulled out of the car wash I noticed that my glove compartment handle was broken off, immediately I went back to the car wash and showed them the problem. The handle literally fell off without me touching it. So I spoke ti the Gentlemen who wrote out my ticket and he told me that they weren't responsible for the incident.

I was getting very angry with the gentlement who was giving me such attitude about something that happened minutes ago so I asked for a manager, and the young man told me there was one for the day!!! He said I would have to come back seeing that manager don't work "weekends" there. So Monday morning I went straight to the car wash and spoke with the store manager. He told me that the gentlemen who helped me on Saturday said I didn't look familiar and told me he wasn't sure that I had even went to that car wash. Then he went on to tell me that his men couldn't have possibly did that to my car and refused to apoligize or compensate me for my loss. He told me I had to leave the premises and there was nothing he could to for me seeing that it "didn't happen there" It was rude and the WORST service I have ever had!

Ashley

Glendale, Arizona
U.S.A.


1 Updates & Rebuttals

Judy

Scottsdale,
Arizona,
U.S.A.
I am a danny's customer also

#2Consumer Comment

Wed, May 24, 2006

I had a similar problem with this company and found them very easy to deal with and they resolved my problem quickly. Not to mention I went to thier charity car wash and all the money was donated to a fallen police officer. I am sure you have reasons for your complaint, but in reading this I felt I should respond with my experience. I am a very regular customer of Dannys.

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