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  • Report:  #1420251

Complaint Review: DAV Beauty Care - Massachusetts

Reported By:
Brenda - Hampton, Tennessee, United States
Submitted:
Updated:

DAV Beauty Care
Massachusetts, United States
Phone:
(785) 371-9947
Web:
Davbeautycare.com/products/waxbundle
Categories:
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On or around December 09, 2017, I ordered a Wax Bundle for $59.99.  The bundle included 1 Pro-Wax 100 wax heater, 1 bag of Hard Wax Beans, and 1 bag of 11 stick applicators.  I did receive my order, and thought everything was OK.  Upon checking my statement from my credit card, I see my original transaction on 12/09/17 for 59.99.  But then, I see where DAV Corp., charged me again, $59.99 on 12/10/17, again $59.99 on 12/13/17, and again $59.99 on 12/14/17.  I immediately went on-line to find an address or phone number for DAV Corp., but nothing.  I called the number on my card statement, 1-(785) 371-9947.  It did not identify that it was DAV Corp., but it was all I had to work with.  It rang and rang and finally a message came on for me to leave a message and I did.



1 Updates & Rebuttals

Brenda

Hampton,
Tennessee,
United States
Update of original report

#2Author of original report

Mon, January 01, 2018

Upon continuing to look into this mess, I need to correct dates!  My original date of purchase was on 10/06/17 for $64.92, which was billed on the November statement and was paid for.  So, instead of 3 additional charges of $59.99, it was 4 charges of $59.99 on my December statement for a total of $239.96 they owe me back.  On the original, they charged $4.95 tax.  They did not charge tax on the additional charges and they rounded it off to $59.99 ($59.97).

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