- Report: #498709
Complaint Review: Dedicated Solutions LTD - Internet
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Dedicated Solutions LTD
Internet, United States of America
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Dedicated Solutions LTD dedicatedsolutionsltd.com careerbuilder.com, Internet
This company found me by my resume on CareerBuilder.com. They sent me a solitication for a job which looks legitimate on face value.
Here is the email:
Dear XXX.
An international IT outsourcing firm located in the United Kingdom is looking for an eager and responsible Account Manager to join their team in the USA. This position offers a great chance to get valuable skills in the IT sphere and obtain excellent customer service skills.
The successful candidate has to be extremely self-organized, punctual; able to work remotely, and consistently be searching the ways to improve the team and company. Due to the recent expansion in the US market, we currently accept applications only from individuals legally authorized to work in the US. Please note that no entry fees or personalinvestments are required from candidates!
Position Title: Account Manager
Employee Type: Independent Contractor
Job Category: Customer Service
Location: US / Work at Home
Job Duties: - Serving as a representative of the company and a main contact for our US customers; - Providing support and consultation on current projects by email and phone; - Providing regular status reports and managing tasks for the projects; - Managing the budget of the current projects and assisting with clients billing.
General Conditions: - A High School degree or equivalent; - Advanced skills in Microsoft Office Excel, Word, Outlook; - Great organizational and problem-solving skills; - Perfect written and verbal communication skills; - Ability to meet deadlines and work under pressure; - Developed time management skills.
Compensation and Benefits: - Base monthly salary of ,000 plus bonuses; - Paid vacation and national holidays; - Status of an independent contractor and 1099 taxation; - Rare experience of communicating with VIP clients; - Opportunities for professional growth.
In order to receive a link to the application form and request a full job description, simply reply to this message or send a direct message to [email protected] .
Due to the companys policy, we have to use a temporary mailbox for initial contacts, to avoid getting unsolicited messages into our corporate mailboxes. Selected candidates will be contacted by the HR department to continue with the employment process.
Best regards, Lisa Tannerman Hiring Manager [email protected]
If you respond you get:
Dear XXX,
Thank you for your interest in the position of an account manager with our company. Dedicated Solutions Ltd is a swiftly growing business in the international industry of IT outsourcing, with the head office located in the United Kingdom and a US office to be opened this fall. We offer a wide range of IT services, such as software development, web programming, web design, quality assurance, testing, IT consulting, etc. Our company has just entered the US market recently, and we are currently hiring account managers to represent our company in the US region, and take care of all aspects of customer communication. As an account manager, you will not promote or sell any of our services/products; neither you will be responsible for searching new customers. This is a customer support role mainly, and your main function will be serving as a liaison between customers and our outsourcers. The responsibilities include the following: - working on the projects as a part of outsourcing teams; - establishing contacts with new and existing customers; - responding to customer requests and answering their questions; - organizing the billing process for new customers; - distributing payroll among outsourcing teams; - preparing reports on the project status for customers.
The working hours are 9 AM to 4 PM, Monday to Friday. A usual working day will include the following routines: 1. Checking your mailbox for new messages from the customers. 2. Having a phone briefing with a project manager, getting updates on the project. 3. Working on the customers' tickets, replying to them. 4. In case of any urgent issues, having a conference call with customers and/or a project manager. 5. Composing reports on your daily activities.
Please accept our apologies for the misunderstanding: for some reason, there was a mistype in my previous message, in the salary amount. We offer a fixed base pay of 3,000 USD per month, which is paid every two weeks. The company also offers a flexible bonus system, which provides bonuses for each new project taken for support.
Please note that this is a 1099 position, and you will be paying taxes from your income yourself. You can find additional information about Dedicated Solutions Ltd at our corporate website. In order to apply for this position, please use the application form from the website, or send me a request to receive a copy of it by email.
Applications are accepted in any electronic format or by fax. Please forward your questions regarding this position and employment procedures to our HR department at [email protected] or reply directly to this message.
After reviewing the submitted applications, we will contact you in 1-2 business days and inform about the status of your application. Selected candidates will be invites for a phone interview.
--- Lisa Tannerman HR Manager Phone: (347) 537-6889
-------- WHOIS RECORD: ------------
[Querying whois.internic.net] [Redirected to whois.regtime.net] [Querying whois.regtime.net] [whois.regtime.net] % Regtime Ltd.
WHOIS server Domain name: dedicatedsolutionsltd.com
Name servers: ns1.dedicatedsolutionsltd.com ns2.dedicatedsolutionsltd.com
Registrar: Regtime Ltd.
Creation date: 2009-09-16
Expiration date: 2010-09-15
Status: active
Registrant: Joseph Tucker
Email: [email protected]
Organization: Dedicated Solution Ltd
Address: 4207 Winifred Way
City: Greencastle State: IN ZIP: 46135 Country:
US Phone: +1.7656539018
-------------------------------------------
Address DOES NOT EXIST.
Phone number: NOT WORKING
Creation Date: 9-19-09
If you call the phone number listed in the email, a lady will answer and announce Dedicated Solutions.
THIS IS AN OBVIOUS SCAM TO GET YOUR INFO. By stating its a 1099 form, they will have you disclose your SS # and all other info they need.
Also, the registrar REGTIME.NET is foreign (Hungary / Turkish). This seems to be a well thought out scam. The FBI should be notified. Contact your local office if you receive this. If they receive enough complaints, they will look into it.
Hope I helped you out!
Here is the email:
Dear XXX.
An international IT outsourcing firm located in the United Kingdom is looking for an eager and responsible Account Manager to join their team in the USA. This position offers a great chance to get valuable skills in the IT sphere and obtain excellent customer service skills.
The successful candidate has to be extremely self-organized, punctual; able to work remotely, and consistently be searching the ways to improve the team and company. Due to the recent expansion in the US market, we currently accept applications only from individuals legally authorized to work in the US. Please note that no entry fees or personalinvestments are required from candidates!
Position Title: Account Manager
Employee Type: Independent Contractor
Job Category: Customer Service
Location: US / Work at Home
Job Duties: - Serving as a representative of the company and a main contact for our US customers; - Providing support and consultation on current projects by email and phone; - Providing regular status reports and managing tasks for the projects; - Managing the budget of the current projects and assisting with clients billing.
General Conditions: - A High School degree or equivalent; - Advanced skills in Microsoft Office Excel, Word, Outlook; - Great organizational and problem-solving skills; - Perfect written and verbal communication skills; - Ability to meet deadlines and work under pressure; - Developed time management skills.
Compensation and Benefits: - Base monthly salary of ,000 plus bonuses; - Paid vacation and national holidays; - Status of an independent contractor and 1099 taxation; - Rare experience of communicating with VIP clients; - Opportunities for professional growth.
In order to receive a link to the application form and request a full job description, simply reply to this message or send a direct message to [email protected] .
Due to the companys policy, we have to use a temporary mailbox for initial contacts, to avoid getting unsolicited messages into our corporate mailboxes. Selected candidates will be contacted by the HR department to continue with the employment process.
Best regards, Lisa Tannerman Hiring Manager [email protected]
If you respond you get:
Dear XXX,
Thank you for your interest in the position of an account manager with our company. Dedicated Solutions Ltd is a swiftly growing business in the international industry of IT outsourcing, with the head office located in the United Kingdom and a US office to be opened this fall. We offer a wide range of IT services, such as software development, web programming, web design, quality assurance, testing, IT consulting, etc. Our company has just entered the US market recently, and we are currently hiring account managers to represent our company in the US region, and take care of all aspects of customer communication. As an account manager, you will not promote or sell any of our services/products; neither you will be responsible for searching new customers. This is a customer support role mainly, and your main function will be serving as a liaison between customers and our outsourcers. The responsibilities include the following: - working on the projects as a part of outsourcing teams; - establishing contacts with new and existing customers; - responding to customer requests and answering their questions; - organizing the billing process for new customers; - distributing payroll among outsourcing teams; - preparing reports on the project status for customers.
The working hours are 9 AM to 4 PM, Monday to Friday. A usual working day will include the following routines: 1. Checking your mailbox for new messages from the customers. 2. Having a phone briefing with a project manager, getting updates on the project. 3. Working on the customers' tickets, replying to them. 4. In case of any urgent issues, having a conference call with customers and/or a project manager. 5. Composing reports on your daily activities.
Please accept our apologies for the misunderstanding: for some reason, there was a mistype in my previous message, in the salary amount. We offer a fixed base pay of 3,000 USD per month, which is paid every two weeks. The company also offers a flexible bonus system, which provides bonuses for each new project taken for support.
Please note that this is a 1099 position, and you will be paying taxes from your income yourself. You can find additional information about Dedicated Solutions Ltd at our corporate website. In order to apply for this position, please use the application form from the website, or send me a request to receive a copy of it by email.
Applications are accepted in any electronic format or by fax. Please forward your questions regarding this position and employment procedures to our HR department at [email protected] or reply directly to this message.
After reviewing the submitted applications, we will contact you in 1-2 business days and inform about the status of your application. Selected candidates will be invites for a phone interview.
--- Lisa Tannerman HR Manager Phone: (347) 537-6889
-------- WHOIS RECORD: ------------
[Querying whois.internic.net] [Redirected to whois.regtime.net] [Querying whois.regtime.net] [whois.regtime.net] % Regtime Ltd.
WHOIS server Domain name: dedicatedsolutionsltd.com
Name servers: ns1.dedicatedsolutionsltd.com ns2.dedicatedsolutionsltd.com
Registrar: Regtime Ltd.
Creation date: 2009-09-16
Expiration date: 2010-09-15
Status: active
Registrant: Joseph Tucker
Email: [email protected]
Organization: Dedicated Solution Ltd
Address: 4207 Winifred Way
City: Greencastle State: IN ZIP: 46135 Country:
US Phone: +1.7656539018
-------------------------------------------
Address DOES NOT EXIST.
Phone number: NOT WORKING
Creation Date: 9-19-09
If you call the phone number listed in the email, a lady will answer and announce Dedicated Solutions.
THIS IS AN OBVIOUS SCAM TO GET YOUR INFO. By stating its a 1099 form, they will have you disclose your SS # and all other info they need.
Also, the registrar REGTIME.NET is foreign (Hungary / Turkish). This seems to be a well thought out scam. The FBI should be notified. Contact your local office if you receive this. If they receive enough complaints, they will look into it.
Hope I helped you out!
