- Report: #378965
Complaint Review: Dermitage - Ontario, California Nationwide
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Author Confirmed
Why?
Dermitage
20060, 5300 Ontario Mills Pkwy Ontario, California, 91764 Nationwide, U.S.A.
Phone:
800-886-8805
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Dermitage I ordered the free trial of dermitage eye cream and was initially charged $5.95. When the product was returned they did not issue my refund but charged me $99.95. They now claim they did not receive the package. Ontario, California
This company offered me a free trial for 30 days. When I received the product I was informed that I was signing up for regular shipments. I called to cancel immediately and told them I could not afford the product so I was returning it without even opening the box.
They gave me an RMA number and the address to where I needed to return the product which I did the day I received the information. Now they have taken a $99.95 charge out of my checking account claiming that they never received my returned package. I returned the product at the end of August so I know they have received it by now.
Dianne
Roberta, Georgia
U.S.A.
They gave me an RMA number and the address to where I needed to return the product which I did the day I received the information. Now they have taken a $99.95 charge out of my checking account claiming that they never received my returned package. I returned the product at the end of August so I know they have received it by now.
Dianne
Roberta, Georgia
U.S.A.
1 Updates & Rebuttals
Dianne
Roberta,Georgia,
U.S.A.
Dermitage finally gave refund.
#2Author of original report
Fri, October 17, 2008
I purchased this product through my bank debit card. I took the advice of another one of your postings and reported to my bank about this unauthorized charge. Within two business days, I had my money back.
