- Report: #765043
Complaint Review: Digital TV Express - Anchorage Alaska
Reported By:
Anon -
Pacifica, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Digital TV Express
P.O.Box 231616 Anchorage, 99523 Alaska, United States of America
Phone:
(866)877-8989
Web:
www.Inphome.com
Categories:
Business Rating:
(0)
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Digital TV Express Info Net Products/Digital Cable Boxes Over 1yr to get a refund and still counting Anchorage, Alaska
I bought a cable converter box from Digital TV Express and the 1st one did not work fully. Returned it with no problems and recieved a 2nd box. The second box did not work at all, so I contacted an individual by the name "JD". "JD" told me that I should return the box for a refund (his sugestion not mine). I returned the box and 1st recieved a $25 refund (paid $245 for the box). After numerous phone calls and numerous messages left for a return call back, I only recieved 2 or 3 calls back from "JD". After talking with "JD", we agreed that a refund in the amount of $225 was fair. I have been dealing with "JD" for over a yera now and have recieved broken up amounts of a refund ($25 here, $80 there, and so on.....) I am still waiting for my final payment of just $60; however, its like pulling teeth with "JD". WHAT EVER YOU DO, DO NOT BUY ANYTHING FROM THIS Co.
