- Report: #252536
Complaint Review: Dropshipdesign.com - Bainbridge Washington
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Author Confirmed
Why?
Dropshipdesign.com
Suite D3, 321 High School Rd NE Bainbridge, 98110 Washington, U.S.A.
Phone:
425-256 2863
Web:
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Dropshipdesign.com Failure to provide adaquate support in hopes I would pay for upgraded phone support Bainbridge Washington
This company has 2 forms of support to those who purchase their web site program, email and phone. Email is free, phone support costs you and it is paid for by the year. I felt I was being delayed email support becuse all the answers I got back were missing that one piece of infomation I needed. I had to write back 2-3 times to get the right answer. Finally having enough I wrote back to them asking them were they trained to do this? I got a sharp reply telling me that this was a warning to have more respect for them and that the answer to my question was provided. RIGHT!!! What was provided was someone elses logon and password to their site. I wrote back and told them what I though and let them know that the idiot @ support had given me another operators "secure" information and that I had let that operator know of the foul up. Believing that they were now going to shut me down I looked at what this operator was being charged for the "real" wholesale rate which I thought was applied across the board. Wouldn't you know it, he was being charged less. This makes me wonder if they in fact dont just charge what ever they feel to the operators of the websites.
The next morning my web site had been pulled without notice or cause WHICH violates my contract with them. I tried to have someone talk to me. I called customer support 18009210136 and the girl told me that a manager would call me back shortly. After no response some 3 hours later I called back and the coward who pulled my site refused to talk to me. So I left a message on the other voice mail and and told them that I had filed a police report with the bainbridge, wa police dept. Report#07-921 Lt Giuntoli #802 took the report. Well a short time later a man by the name of peter called me assuring me that he would look into it. In the mean time I researched and found another owner in Oregon, Joe Ritchey Phone #503 314 0496 was provided to me but when I called it was a womans voice recording and just now a guy answered stating that he didnt know Joe. A short time later I was contacted by peter @425 256 2863. He said that a refund would be issued, I told him I wanted the site instead and hoped we could get this matter cleared up. I spent most of that day confirming Peters story that indeed my refund was issued, in fact the funny part of this, if there is one, was when a PayPal supervisor had both Petert and myself on the line and was asking him for his account information such as the last 4 of his social security, his phone # and address and the credit card used to establish the account. I would like to say that I took down that info, but I didnt, I felt it was an embrassment and unprofessional of the supervisor to ask these questions to him with me on the line. I offerred to hang up and have the supervisor call me back, which she did. I got my money today, but it doesnt end here I vow to shut the mothaf---kers down so that no one else will go threw this. I have contacted the papers in the hometown of all the known owners to me so that they can do a story on them and then these owners will have all their friends read what is really happening. For the record, Peter tried to tell me that the ownders of this web site have offerred to retact and make good all bad publicity IF his company would pay sum of money. He also told me that the people who were complaining were the people who were in fact scamming him. He said that customers would order a duplicate item they already possessed. When the new item got to them they would replace it with their old one a complain that the product was defective. The website owners would then have to eat that charge. So There it is! I hope some enterprising lawyer will see this and get us together to file a class action, it you want to be in it mail me @ [email protected]. I will see if I can make it happen
Tom
Las Vegas, Nevada
U.S.A.
The next morning my web site had been pulled without notice or cause WHICH violates my contract with them. I tried to have someone talk to me. I called customer support 18009210136 and the girl told me that a manager would call me back shortly. After no response some 3 hours later I called back and the coward who pulled my site refused to talk to me. So I left a message on the other voice mail and and told them that I had filed a police report with the bainbridge, wa police dept. Report#07-921 Lt Giuntoli #802 took the report. Well a short time later a man by the name of peter called me assuring me that he would look into it. In the mean time I researched and found another owner in Oregon, Joe Ritchey Phone #503 314 0496 was provided to me but when I called it was a womans voice recording and just now a guy answered stating that he didnt know Joe. A short time later I was contacted by peter @425 256 2863. He said that a refund would be issued, I told him I wanted the site instead and hoped we could get this matter cleared up. I spent most of that day confirming Peters story that indeed my refund was issued, in fact the funny part of this, if there is one, was when a PayPal supervisor had both Petert and myself on the line and was asking him for his account information such as the last 4 of his social security, his phone # and address and the credit card used to establish the account. I would like to say that I took down that info, but I didnt, I felt it was an embrassment and unprofessional of the supervisor to ask these questions to him with me on the line. I offerred to hang up and have the supervisor call me back, which she did. I got my money today, but it doesnt end here I vow to shut the mothaf---kers down so that no one else will go threw this. I have contacted the papers in the hometown of all the known owners to me so that they can do a story on them and then these owners will have all their friends read what is really happening. For the record, Peter tried to tell me that the ownders of this web site have offerred to retact and make good all bad publicity IF his company would pay sum of money. He also told me that the people who were complaining were the people who were in fact scamming him. He said that customers would order a duplicate item they already possessed. When the new item got to them they would replace it with their old one a complain that the product was defective. The website owners would then have to eat that charge. So There it is! I hope some enterprising lawyer will see this and get us together to file a class action, it you want to be in it mail me @ [email protected]. I will see if I can make it happen
Tom
Las Vegas, Nevada
U.S.A.
1 Updates & Rebuttals
Tom
Las VEgas,Nevada,
U.S.A.
Heres another email address only for Joe Ritchey [email protected]
#2Author of original report
Thu, June 14, 2007
I have had some correspondence with joe ritchey who is still doing business through an email address [email protected]. Here is what was said from me to him and back to me. ME: You got some f**king nerve selling me s**t after one of your f**king f*g partners kicked me off dropshippdesign for telling him like it is. Dont worry though I have filed a police report in several states and am making sure that the United States Attorney General contacts you and yours to put your f**king a**es in Jail. Have a Great day as your freedom is about to be taken away. 6/10/07 HIS REPLY: I am sorry DropShipDesign booted ya....... not my problem not much I can do there not our company..... Call who you want fight for your rights we have no worries.... Take care MY REPLY: Believe me I am fighting my battles and you mean to tell me that you do not own a piece of dropshipdesign.com? Maybe they gave me bad info? As far as childish Sir, what is childish are people like you whom hide behind the computers and email so that they dont face people like me. Bet you wont ever want to see me or anyone like me because your a coward. Now go look at yourself in the mirror, smack yourself and wonder how its going to be spending the rest of your pathetic life in prison. You know the one who steal money from people and dont care. So who is the child? 6/12/07 I will be contacting the Cheyenne, Wyoming police to find you as will. Believe me Im on your a** like a bum on a boloney sandwich. 6/10/07 REPLY: Dial away we have nothing to hide now stop the childish emails and go fight your battles we are not dropshipdesign sorry see you soon my brother. 6/12/07 HIS REPLY: Cant wait see ya shocker HIS REPLY from my unknown email sent to him: I aint worried bout you go do some soul searching kung pow hahahaaa So write him a letter and let him know what you think better yet call the FBI, Attorney General, and PAYPAL, hit him in the pocket like he did you. Paypal will stop him from taking money thru them if they get enough complaints. I have nothing to hide email me at [email protected] or call me at 702 979 3732 I will answer all
