- Report: #1329702
Complaint Review: Ebay - Internet
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Author Not Confirmed
Why?
Ebay
Internet, USA
Web:
Ebay.com
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Business Rating:
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Ebay Misleading Store Managment Internet
I have been an Ebay seller for 5 years and never had a problem before. Recently I decided to open an Ebay store because it seemed to make the most sense for me at that time. I educated myself about an Ebay store, compared different store levels etc.
Well, to make a long story short...Last month I had Hip Surgery and I put my store on Vacation Mode because I knew that I would not be able to package and ship for at least 2 weeks. I thought I was set and had nothing to worry about. Was I wrong !!
Even with my store being on Vacation, buyers purchased items. Ebay displays that this "seller is away until a certain time" and that their might be a delay in shipping. Of course, I was unable to check Ebay for almost a week after I returned from the hospital and found out that I was in violation of the handling time that I had on these items. I called Ebay and explained what was going on...What a waste of time...The lady that I spoke to pretty much told me that I am still responsible for shipping the items even if my store was set on vacation. What does that mean? So, if I would be on vacation I have to take all my merchandise with me so I can ship them while I am relaxing somewhere on the beach? Ebay is not what it used to be, the Ebay market is the perfect place for scammers and cheaters and the seller gets screwed. With this said, why does Ebay have a Store Vacation setting? Worthless !!!
This ruined my feedback and cost me money ! Thanks Ebay for screwing your sellers ! You should be sued for not living up to your own rules and regulations.
