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  • Report:  #935360

Complaint Review: Ebay - Internet

Reported By:
Critic14 - Greensboro, North Carolina, United States of America
Submitted:
Updated:

Ebay
Internet, United States of America
Phone:
Web:
www.ebay.com
Categories:
Tell us has your experience with this business or person been good? What's this?
They will remove neutral or negative feedback if they think it is excessive or if file complaints and i haven't had many complaints and tos agreements don't hold up in court much anymore as it is still censorship per federal law if going to do that why have feedback available to leave anyways as amazon never removes any feedback unless it doesn't pertain to the product this is their email and i called and their customer service agents don't care here is what they sent me

MC999 Important information about your eBay account - 79sdups

Dear Ebay user,

To keep eBay a fair and safe marketplace for all members, we routinely review buying and selling activity. In reviewing your account, we found:

- Consistent use of neutral or negative Feedback or low detailed seller ratings (1s & 2s) for sellers, resulting in an unfair reflection of seller performance

Because of this behavior, we've removed from related seller profiles any neutral or negative Feedback, and any low detailed seller ratings left by you within the past year. Please be aware that if this activity continues, you may be subject to a range of other actions, including limitations on your buying and selling privileges, and suspension of your account.

If you have a problem with a transaction, we encourage you to contact the seller first to work out a solution. For more information about contacting your seller, go to: http://pages.ebay.com/help/buy/contact.html
 
For information on rules for buyers, go to: http://pages.ebay.com/help/policies/buyer-rules-overview.html

We appreciate your cooperation and understanding.

Thanks,
eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.

H67320


1 Updates & Rebuttals

Steven

Sturgis,
Michigan,
U.S.A.
Ah

#2Consumer Comment

Fri, August 31, 2012

I think you stated your issue and provided the reason why ebay removed it. If ebay thinks you regularly leaving negative feedback or low DSR points intentionally then they will remove the negatives and nuetrals. I have heard of sellers paying to have feedback removed before but in this case it seems that ebay has labled you as a customer that cannot be satisfied or you have behavior issues.

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